Enrollment Assistant Part Time

2 weeks ago


Gardner, Massachusetts, United States Mount Wachusett Community College Full time
Job Summary:

This Enrollment Assistant Part Time position is an exciting opportunity to join the team at Mount Wachusett Community College. As a key member of our enrollment services team, you will play a vital role in providing exceptional customer service to students and families. Your primary responsibilities will include assisting with phone outreach campaigns, communicating with students and families through various methods, and performing data entry on software platforms. If you are a detail-oriented individual with excellent communication skills and a passion for higher education, we encourage you to apply.

Key Responsibilities:

• Serve as the primary point of contact for special projects and provide clerical support by scheduling appointments, submitting space reservations, and performing data entry on various software platforms.
• Utilize Salesforce CRM and other resources to deliver and track premium customer service to students.
• Contribute to the planning and coordination of enrollment outreach campaigns.
• Participate in special events, including recruitment, enrollment, and financial aid activities.
• Work a varying schedule, including days, nights, and weekends, when assigned.

Requirements:

• The successful candidate will have demonstrated ability to work in high-traffic offices at a fast pace with accuracy and effectiveness.
• Possess an interest in gaining significant higher education experience and exposure.
• Be able to communicate effectively in written and verbal form.
• Interact in an effective and appropriate manner with diverse constituencies.
• Effectively operate a personal computer and associated software.
• Maintain files accurately, in paper form and within software programs.
• Maintain confidentiality of records and information.
• Work a flexible schedule.

Additional Information:

Mount Wachusett Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, ethnicity, sex, disability, religion, age, veteran status, genetic information, pregnancy or related conditions, gender identity, sex characteristics, sex stereotypes, or sexual orientation in its programs and activities. The College prohibits Sex-Based Harassment. Inquiries or complaints concerning discrimination, harassment, or retaliation shall be referred to the College's Affirmative Action Officer and/or Title IX Coordinator.

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