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Enrollment Support Specialist

1 month ago


Gardner, Massachusetts, United States Mount Wachusett Community College Full time
Job Summary:

This Enrollment Assistant position is an exciting opportunity to join the team at Mount Wachusett Community College. As a key member of our enrollment operations team, you will provide exceptional customer service to students, families, and colleagues. Your primary responsibilities will include assisting with phone outreach campaigns, data entry, and supporting special events. If you are a detail-oriented, organized, and enthusiastic individual who is passionate about delivering premium customer service, we encourage you to apply.

Key Responsibilities:

Serve as a primary point of contact for special projects and provide clerical support as needed.
Perform data entry on various software platforms, including Salesforce CRM, and other resources.
Contribute to the planning and coordination of enrollment outreach campaigns.
Participate in special events, including recruitment, enrollment, and financial aid activities.
Work a varying schedule, including days, nights, and weekends, as assigned.

Requirements:

High school diploma or equivalent required; associate's or bachelor's degree preferred.
Excellent communication and interpersonal skills, with the ability to interact effectively with diverse constituencies.
Proficiency in Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
Ability to maintain confidentiality of records and information.
Flexibility to work a part-time schedule, up to 18 hours per week.

What We Offer:

Competitive hourly rate: $15.00-$16.00 per hour.
Opportunity to work in a dynamic and supportive team environment.
Professional development and growth opportunities.
A chance to make a positive impact on the lives of students and families.

Mount Wachusett Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, ethnicity, sex, disability, religion, age, veteran status, genetic information, pregnancy or related conditions, gender identity, sex characteristics, sex stereotypes, or sexual orientation in its programs and activities. If you are interested in this exciting opportunity, please submit your application, including your resume and cover letter, to our online portal. We look forward to hearing from you