Operations Manager

4 weeks ago


Phoenix, Arizona, United States Infosys Limited Digital Full time

About the Job

Infosys BPM Limited, a leading BPM services provider, seeks an experienced Operations Manager to join its team in Phoenix, AZ. As a key member of our business process excellence team, you will be responsible for driving top-level actions, managing customer engagement, and driving internal changes. If you have a strong background in operations management and excellent communication skills, we encourage you to apply.

Responsibilities

  • Lead customer engagement and manage communication with internal stakeholders.
  • Collaborate with the business team and licensee to obtain consent signatures.
  • Facilitate purchase orders and contract novations between external customers and licensees.
  • Aid licensees in readiness planning for external customers.
  • Review customer contracts to ensure compliance with APLA terms and conditions.
  • Attend site visits and drive internal changes required due to customer actions.
  • Project manage the execution of different stages of LPL, tracking actions, timelines, and setting up reviews and calls as needed.

Qualifications

  • Bachelor's degree or foreign equivalent required; three years of progressive experience in lieu of education.
  • At least seven years of relevant work experience.

Preferred Qualifications

  • Ability to be proactive with communication and eliminate unnecessary cases.
  • Strong understanding of customer needs and business rules.
  • Excellent written and oral communication skills.
  • Ability to articulate problems and communicate effectively.
  • Strong MS Office skills and experience with SAP.

Location and Salary

Infosys BPM Limited offers a competitive salary range of $80,000 - $110,000 per year, depending on experience and qualifications. The job is located in Phoenix, AZ, and requires the ability to sit and work at a computer for extended periods.

About Us

Infosys BPM Limited is a wholly owned subsidiary of Infosys Limited, providing end-to-end transformative BPM services. With 45 delivery centers in 16 countries and 57,694 employees from 111 nationalities, we are a leader in the BPM industry. We are committed to delivering superior customer experience and have received over 60 awards and recognitions in the last five years.

Equal Opportunities Employer

Infosys BPM Limited is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.


  • Operations Manager

    4 weeks ago


    Phoenix, Arizona, United States UNITED PETROLEUM TRANSPORTS INC Full time

    Job SummaryThe Operations Manager will be responsible for assisting the CSC Manager and carrying out direction and responsibilities to all operation associates, drivers, and technicians. This role requires excellent communication skills, knowledge of DOT regulations, and the ability to prioritize and manage multiple projects.Key ResponsibilitiesPromote...

  • Operations Manager

    4 weeks ago


    Phoenix, Arizona, United States Dahl Consulting Full time

    We are seeking an experienced Operations Manager to join our team at Dahl Consulting. As an Operations Manager, you will be responsible for executing tasks in alignment with office and company policies and standard operating procedures (SOPs), focusing on quality and efficiency.Key responsibilities include:Executing tasks in alignment with office and company...

  • Operations Manager

    4 weeks ago


    Phoenix, Arizona, United States Central Transport Full time

    At Central Transport LLC, we're committed to delivering exceptional service to our customers. As a key member of our team, you'll play a vital role in ensuring the smooth operation of our hubs. With a strong focus on logistics and transportation, you'll be responsible for managing the load and strip processes, scheduling and staffing dock workers, and...

  • Operations Manager

    4 weeks ago


    Phoenix, Arizona, United States PCRK Group Full time

    Job SummaryWe are seeking a highly skilled and experienced General Manager to lead our team at PCRK Group. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our location, ensuring that we deliver exceptional customer service and achieve our business objectives.Key ResponsibilitiesLead and manage a...


  • Phoenix, Arizona, United States Crothall Linen & Laundry Full time

    Job SummaryThe Laundry Production Manager is responsible for assisting with the daily operations of an industrial laundry facility in the processing and delivery of healthcare linens. This role requires strong leadership and communication skills to manage a team of staff and ensure the efficient production of high-quality linen products.Key...


  • Phoenix, Arizona, United States Arizona Official Website of State of Arizona Full time

    About the Job: The Arizona Department of Administration is seeking a skilled Warehouse Operations Manager to join our team. This role is responsible for overseeing warehouse operations that support maintenance and repair activities.Key responsibilities include managing inventory, planning, monitoring, and coordinating the ordering, receipt, and dispatching...


  • Phoenix, Arizona, United States Restaurant Depot Full time

    Job Title: Assistant Branch ManagerJob Summary:Restaurant Depot is seeking an experienced and skilled Assistant Branch Manager to join our team. As a key member of our management staff, the Assistant Branch Manager will be responsible for ensuring the efficient operation of the branch, providing exceptional customer service, and maintaining a positive...


  • Phoenix, Arizona, United States Rack Room Shoes Full time

    As a Store Operations Manager at Rack Room Shoes, you will play a key role in ensuring the smooth day-to-day operations of our store. Your responsibilities will include supervising and managing store staff, maintaining compliance with company policies and procedures, and providing leadership and guidance to team members.Key responsibilities...


  • Phoenix, Arizona, United States Cold Beers & Cheeseburgers Full time

    Restaurant Operations ManagerCold Beers & Cheeseburgers is seeking a highly skilled Restaurant Operations Manager to oversee the day-to-day operations of our restaurants. As a Restaurant Operations Manager, you will be responsible for ensuring exceptional customer service, maintaining high-quality standards, and maximizing profitability across our various...


  • Phoenix, Arizona, United States Goliath Construction Consulting, Inc. Full time

    The Electrical Operations Manager will oversee all electrical operations in the field, ensuring safety, efficiency, and quality in the execution of electrical projects. This role involves managing teams, coordinating with project managers, and ensuring compliance with industry standards and regulations.Key ResponsibilitiesLead and manage the field operations...


  • Phoenix, Arizona, United States Virtual Full time

    Financial Operations ManagerVaco is working with a manufacturing company seeking a detail-oriented Financial Operations Manager to oversee the financial operations of the company. The Financial Operations Manager will be responsible for ensuring accuracy and compliance with accounting standards and regulations. This position requires strong leadership...


  • Phoenix, Arizona, United States Dufry Full time

    Job SummaryThe Restaurant Operations Manager is responsible for assisting Branch management in executing QSR or similar restaurant management operations. This role ensures the restaurant is clean, ready for business, staffed, and operates to high operational standards.Key ResponsibilitiesCompletes opening, daily, and closing procedures in accordance with...


  • Phoenix, Arizona, United States Red Bull Full time

    Job Title: Manager, Building OperationsAt Red Bull, we're looking for a highly skilled and experienced Manager, Building Operations to join our team. As a key member of our facilities management team, you will be responsible for ensuring the smooth operation of our 800,000-square-foot facility in Glendale, AZ.Key Responsibilities:Manage daily building...


  • Phoenix, Arizona, United States Central Admixture Pharmacy Services, Inc. Full time

    Job Summary:Central Admixture Pharmacy Services, Inc. is seeking a highly skilled Warehouse Operations Manager to oversee the day-to-day operations of our warehouse. As a key member of our team, you will be responsible for developing and implementing policies and procedures governing the receipt, storage, and distribution of materials, equipment, and...


  • Phoenix, Arizona, United States Core Medical-Perm Full time

    Core Medical-Perm is seeking a skilled Operating Room Manager to lead our team in Phoenix, Arizona.Job Description & RequirementsSpecialty: OR - Operating RoomDiscipline: RNExperience Required: 3+yrs Inpatient OR leadership experienceAs an Operating Room Manager, you will be responsible for overseeing the daily operations of our OR department, ensuring...


  • Phoenix, Arizona, United States Blackpine Holding Full time

    Job SummaryWe are seeking a highly skilled and experienced Warehouse Operations Manager to oversee the day-to-day operations of our warehouse, ensuring seamless inventory management, shipping, and receiving processes.Key ResponsibilitiesSupervise and train warehouse staff, reinforcing policies and procedures.Collaborate with other disciplines to close...


  • Phoenix, Arizona, United States Elements Massage Full time

    Job Title: Assistant General ManagerElements Massage is seeking a highly skilled and experienced Assistant General Manager to oversee sales and operations for one of our Massage Therapy wellness studios. As a key member of our management team, you will be responsible for driving business growth, leading a team, and ensuring seamless studio operations.Key...


  • Phoenix, Arizona, United States US Foods Full time

    Warehouse Manager Job DescriptionAbout the Role:The Warehouse Manager will oversee the daily operations of the warehouse, ensuring a safe and efficient work environment for all associates. This includes managing personnel, driving productivity, and maintaining accurate inventory levels.Key Responsibilities:Lead a team of warehouse associates to achieve...


  • Phoenix, Arizona, United States HMSHost Full time

    Restaurant Operations ManagerJob Summary:The Restaurant Operations Manager is responsible for overseeing the daily operations of a restaurant, ensuring that all aspects of the business are running smoothly and efficiently. This includes managing staff, maintaining high standards of quality and service, and driving sales growth.Key Responsibilities:Manage and...


  • Phoenix, Arizona, United States Pizza Hut Full time

    Restaurant Operations ManagerAt Pizza Hut, we're looking for a skilled Restaurant Operations Manager to join our team. As a key member of our management team, you'll be responsible for ensuring the smooth operation of our restaurant, from managing staff to maintaining high standards of customer service.Key Responsibilities:• Manage a team of staff to...