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Service Writer

2 months ago

Columbus, Ohio, United States Essential Personnel Full time

Job Summary: We are seeking a highly skilled and customer-focused Service Writer to join our team at Essential Personnel. As a Service Writer, you will be responsible for providing exceptional customer service, communicating with mechanics, and ensuring customer satisfaction with completed work.

Key Responsibilities:

  • Greet customers and determine their service needs
  • Write up work orders and communicate with mechanics
  • Provide estimates and timelines for repairs
  • Coordinate with parts department for necessary components
  • Keep customers informed of the status of their vehicles
  • Ensure customer satisfaction with completed work

Requirements:

  • Excellent customer service skills
  • Strong communication skills
  • Knowledge of diesel mechanics
  • Ability to multitask and prioritize
  • Attention to detail

Benefits:

  • Weekly pay via direct deposit
  • Holiday bonus paid to eligible employees
  • Health insurance
  • Vision insurance
  • Dental insurance

About Essential Personnel:

We are a dynamic and growing staffing agency specializing in industrial, technical, professional, and clerical placements. Our team of experts is dedicated to providing exceptional staffing solutions to meet the unique needs of each company and job seeker.