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Commercial Insurance Portfolio Manager

3 weeks ago

Altoona, Pennsylvania, United States APR Full time
Job Title: Commercial Insurance Portfolio Manager

The APR organization is seeking a skilled Commercial Insurance Portfolio Manager to oversee a diverse portfolio of commercial insurance accounts. As the primary contact for our clients, this individual will nurture relationships by understanding client needs, providing exceptional service, and ensuring coverage aligns with business requirements.

Key Responsibilities:
  • Manage a book of commercial lines accounts, delivering high levels of customer satisfaction.
  • Respond promptly and professionally to client inquiries regarding policy and coverage.
  • Conduct policy reviews, recommend coverages, and prepare proposals for renewal business and/or additional lines of coverage.
  • Collaborate with producers to market new business and negotiate renewals, achieving optimal coverage/cost ratios.
  • Maintain strong relationships with carrier representatives and underwriters.
  • Utilize agency management software and carrier online rating portals efficiently.
  • Ensure accurate and detailed client and policy information within the agency management system.
  • Stay informed about industry changes and engage in continuous professional development to enhance technical knowledge and capabilities.

Salary: $75k-$90k base salary

This role requires a minimum of 5-7 years of experience in commercial lines account management or a related role in the insurance industry. A Property and Casualty license is required, along with preferred designations such as Certified Insurance Counselor (CIC) or Chartered Property Casualty Underwriter (CPCU). Proficiency in agency management software, such as Applied (TAM or EPIC) or AMS360, is also essential.