Service Team Associate
4 weeks ago
Service Team Associate Job Description
We're looking for friendly team players to create a warm environment for our guests and provide great service for our guests. In this role, you'll thrive in a safe and supportive work environment with team members who become friends. You'll have opportunities to gain skills that help you rise in your career, no matter where you go. We're all about giving back, so you'll also get the chance to impact your community through our Panda Cares initiative.
Key Responsibilities:
- Provide exceptional dining experiences to guests – Greet guests, serve food, and handle payments at the cash register.
- Maintain the cleanliness and appearance of the store.
- Follow operations standards and safety procedures to serve fresh and quality food.
- Work efficiently in a fast-paced kitchen environment and may work at different positions – Front counter, Drive Through, or Kitchen.
- Work effectively with team members to meet daily goals in a fun, positive environment.
What We Offer:
- Free meals at work.
- Generous compensation package with bonus opportunities.
- Discounts at theme parks, gym memberships, and more.
- Full medical, dental, and vision insurance.
- 401K with company match.
- Paid time off and paid holidays.
- On-going career and leadership development, including comprehensive training.
- Continuous education assistance and scholarships.
- Lucrative associate referral bonus.
- Income protection including Disability, Life, and AD&D insurance.
- Pre-Tax Dependent Care Flexible Spending Account.
Qualifications:
- Friendly and helpful team members.
- Operations experience is a plus.
- Some high school.
- Food Handler certification may be required depending on local requirements, acquired at your expense.
Pay Range: $17.50 - $20.50 / Hour
Within the range, individual pay is determined using various factors, including work location and experience.
ADA Statement:
While performing duties, counter areas are often hot with steam from the steam table and food vapors. Workspace is restricted, and employees are generally expected to remain standing for long periods of time. Employees must prepare hot and cold foods, use Chinese cook knives, and other kitchen equipment and work quickly without losing accuracy. Employees must be able to lift up to 50 lbs., stand up to four hours, and reach across counter tops measured at 36 inches to serve customers. Kitchens are hot and noise levels are usually high; storage space is limited, and shelving is high. Employees must be able to work in a fast-paced work environment, have effective verbal communication skills, ability to adapt to a dynamic environment with changing priorities, and the ability to manage conflicts/difficult situations.
Panda Strong since 1983:
Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. With close to 2,300 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Whether it's impacting our team or the communities we work in, we're proud to be an organization that embraces family values.
You're wanted here:
We value diversity in all forms and know the strength it brings. Workplace equality allows for creative ideas to bloom, diverse points of view to be heard, and improves overall happiness. We like the sound of that.
Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodations. If there is a reason you believe you require an accommodation, please reach out to our accommodation team via email at PandaLOA@PandaRG.com.
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