Truck and Trailer Operations Manager

2 weeks ago

Shreveport, Louisiana, United States Vorto Operations LLC Full time
Job Title: Truck and Trailer Service Manager

About Vorto Operations LLC

Vorto Operations LLC is a leading provider of supply chain solutions, dedicated to increasing sustainability and creating jobs by making supply chains more efficient. Our mission is to reduce carbon emissions caused by supply chain transportation, improve the lives of truck drivers, and create more jobs across the value chain.

About the Role

We are seeking a highly skilled Truck and Trailer Service Manager to join our team. As a key member of our operations team, you will be responsible for managing daily operations of the service department, including scheduling, client service, service sales, inventory, and vendor management.

Key Responsibilities:

  • Manage daily operations of the service department, including scheduling, client service, service sales, inventory, and vendor management.
  • Ensure that all repairs and maintenance services are completed in a timely and efficient manner, with a focus on quality and client service.
  • Maintain accurate records of all service and repair orders, including customer information, asset information, and work performed.
  • Provide estimates and quotes to clients for repairs and maintenance services; work with clients to ensure their needs are met.
  • Develop and maintain positive relationships with clients, vendors, and co-workers.
  • Ensure compliance with safety and environmental regulations and maintain a clean and organized work environment.
  • Monitor and analyze key performance indicators (KPIs) to identify opportunities for improvement and implement strategies to increase profitability and efficiency.

Requirements:

  • High school diploma or equivalent; associate or bachelor's degree in automotive technology or business management preferred.
  • Three or more years of experience in service advising, parts sales, or shop management with a proven track record of success.
  • Strong communication, interpersonal, and client service skills.
  • Ability to manage multiple projects, priorities, and clients in an organized fashion.
  • Ability to thrive in a fast-paced environment.
  • Excellent organizational and problem-solving skills.
  • Proficient in computer applications, including Microsoft Office, Google Suite, and automotive service management software.
  • Valid drivers license and a clean driving record.
  • ASE certifications a plus, but not required.
  • Bilingual Spanish/English preferred.

Benefits:

  • Competitive compensation package.
  • Paid Time Off and Holidays.
  • Health, Dental and Vision Insurance.
  • 401(k) retirement plan with company match.
  • Flex and Health Savings Plans.
  • Company-paid life and short-term disability insurance.
  • Voluntary income protection benefits including Life, AD&D, Critical Illness, Hospital Indemnity, and Accident Protection Insurance.
  • Tuition Assistance.
  • Employee Assistance Program (EAP).
  • Free or discounted legal program.
  • Product & Services Discount Program.

Vorto Operations LLC is an Equal Opportunity Employer.

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