IT Support Specialist

3 weeks ago

Los Alamos, New Mexico, United States Northern New Mexico Integrated Security, LLC Full time

Job Summary

Northern New Mexico Integrated Security, LLC is seeking a highly skilled IT Specialist to join our team. As an IT Specialist, you will provide technical assistance and service related to government-owned computer hardware and software.

Key Responsibilities

  • Install, configure, and troubleshoot desktop or mobile systems, workstations, and network issues in a heterogeneous environment.
  • Test, repair, and evaluate Information Architecture (IA) standard software, including operating system and IA standard hardware, commercial, and Laboratory-developed software for quality control and proper operation.
  • Maintain passwords, data integrity, and file system security for the desktop environment.
  • Develop and maintain a comprehensive operating system hardware and software configuration database library of all supporting documentation.
  • Ensure compliance with Los Alamos National Laboratory, Federal, and state regulations, N2MIS policies, and procedures regarding information security systems.
  • Maintain and ensure accurate and updated content on the company's internal webpage, division webpages, and forms database.

Requirements

  • Work is performed onsite. Position is not remote.
  • US Citizen.
  • S. or B.A. in an appropriate Computer Science discipline from an accredited institution, college/university, or six (6) years relevant work experience in computer science or computer technology.
  • Currently have, or be able to obtain and maintain, a Department of Energy (DOE) Q level security clearance.
  • Three (3) years of experience in a dynamic computer science field that supported troubleshooting, repair, and installation of microcomputer hardware and software.
  • Demonstrated experience working in an Active Directory network environment consisting of multiple group policies, security groups, operating systems, and numerous software applications.
  • Ability to work independently and manage multiple tasks while maintaining strict attention to detail and accuracy as well as confidentiality.
  • Demonstrated ability to recognize issues and quickly and correctly formulate solutions. Repair hardware and software components often under time constraints.
  • Knowledge of CSS, HTML, HTML5, and PHP.
  • Must possess advanced-level computer skills with Microsoft Word, Excel, Outlook, PowerPoint, and Adobe PDF software.
  • Must demonstrate good verbal and written communication skills and the ability to function as an effective team member while interfacing with company employees, management, and Los Alamos National Laboratory (LANL) oversight.
  • Ability to obtain and maintain a valid New Mexico driver's license.

Benefits

Constellis offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflect its commitment to creating a diverse and supportive workplace.

Insurance:

  • Basic Life & Supplemental Life
  • Health & Dependent Care Flexible Spending Accounts
  • Short-Term & Long-Term Disability

Working Conditions

Work is performed in an office setting.

Physical Requirements

Sedentary work involving extended periods of sitting while engaged with a computer terminal or phone. Requires intermittent standing, walking, sitting, squatting, stretching, and bending throughout the workday.

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