ERP Systems Administrator

4 weeks ago


St Louis, Missouri, United States Vets Hired Full time

Job Title: ERP Systems Administrator

Job Summary:

Vets Hired is seeking an experienced ERP Systems Administrator to oversee the configuration, implementation, and ongoing administration of our ERP platform. The ideal candidate will have a strong technical background in ERP systems and their functionalities, with a proven track record of ensuring smooth system operation and resolving technical issues.

Key Responsibilities:

  • System Administration:
  • Configure, install, and maintain the ERP/eAutomate software system
  • Monitor system performance and troubleshoot issues to ensure uninterrupted operation
  • Manage user accounts, security settings, and access controls
  • Perform system upgrades, patches, and customizations as required
  • Conduct regular data backups and implement disaster recovery procedures

Data Management:

  • Manage the integrity, accuracy, and security of data within the ERP/eAutomate system
  • Create and maintain databases, tables, and other data structures
  • Import and export data from external sources, ensuring proper formatting and validation
  • Develop and implement data cleansing and data validation processes
  • Generate reports and analyze data to identify trends, anomalies, and opportunities for improvement

User Support and Training:

  • Provide technical support and guidance to ERP/eAutomate system users
  • Troubleshoot user-reported issues and escalate complex problems when necessary
  • Conduct training sessions to educate users on system features, best practices, and new functionality
  • Create user documentation, tutorials, and knowledge base articles for self-service support

System Optimization and Enhancement:

  • Collaborate with cross-functional teams to identify system requirements and enhancements
  • Evaluate and implement system customization requests to meet specific business needs
  • Continuously monitor system performance and proactively identify areas for optimization
  • Stay up-to-date with ERP/eAutomate software updates, new features, and industry best practices
  • Recommend process improvements and system modifications to maximize efficiency and productivity

Vendor Management:

  • Work with ERP/eAutomate software vendors to obtain support, resolve issues, and receive product updates
  • Coordinate with vendors for system upgrades, integrations, and third-party software integrations
  • Maintain vendor relationships and ensure adherence to service level agreements (SLAs)

Qualifications:

  • Bachelors degree in Information Systems or a related field. (Experience can substitute)
  • Proven experience as an ERP Administrator or in a similar role
  • Strong technical knowledge of an ERP system and its functionalities
  • Proficiency in SQL, database management, and reporting tools
  • Familiarity with office equipment dealership or managed print services industry is preferred
  • Excellent problem-solving and analytical skills
  • Strong attention to detail and ability to work with complex data structures
  • Effective communication and interpersonal skills
  • Ability to multitask, prioritize work, and meet deadlines


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