Housekeeping and Maintenance Director
2 weeks ago
The Housekeeping and Maintenance Manager is a key leadership role responsible for overseeing the daily operations of the resort's housekeeping and maintenance departments. This individual will utilize their leadership skills to make quick decisions and problem-solve to achieve the highest quality guest experience while ensuring compliance with quality and financial standards.
Key Responsibilities:
- Oversee the daily operation of the Housekeeping/Laundry and Maintenance Departments
- Ensure overall unit and common area cleanliness, as well as resort units are maintained in working order
- Manage the housekeeping and maintenance process in conjunction with front office and other support departments to ensure owner satisfaction
- Hire, train, motivate, recognize, coach, and develop guest service associates through implementation of incentives and training plans
- Ensure proper staffing and scheduling for maximum productivity; control payroll costs to achieve maximum profitability
- Manage and support all financial aspects of the departments
What We Offer:
- Medical, Dental, and Vision Insurance within 30 days of hire
- Discounted hotel & resort stays PLUS additional travel perks on airfare, car rental, and activities
- Generous paid time off including holiday, vacation, and sick time accruals – accrue up to 29 days annually
- Tuition Reimbursement up to $6,000 per year
- 401K Retirement Savings with company match up to 6%
- Health & wellness programs including Health Coaches and incentives
- Flexible spending accounts for health and dependent care
- Various cultural diversity programs and Diversity Resource Groups (DRGs)
- Wish Day – 8 hours paid for volunteering for a local organization or charity
- Numerous growth and developmental opportunities
Requirements:
- Understanding of resort financials
- Strong leadership skills
- Excellent written and verbal communication skills
- 2-3 years of management experience at a resort or hotel
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