Housekeeping and Maintenance Director

2 weeks ago


Portland, Oregon, United States Travel + Leisure Co. Full time
Housekeeping and Maintenance Manager

The Housekeeping and Maintenance Manager is a key leadership role responsible for overseeing the daily operations of the resort's housekeeping and maintenance departments. This individual will utilize their leadership skills to make quick decisions and problem-solve to achieve the highest quality guest experience while ensuring compliance with quality and financial standards.

Key Responsibilities:

  • Oversee the daily operation of the Housekeeping/Laundry and Maintenance Departments
  • Ensure overall unit and common area cleanliness, as well as resort units are maintained in working order
  • Manage the housekeeping and maintenance process in conjunction with front office and other support departments to ensure owner satisfaction
  • Hire, train, motivate, recognize, coach, and develop guest service associates through implementation of incentives and training plans
  • Ensure proper staffing and scheduling for maximum productivity; control payroll costs to achieve maximum profitability
  • Manage and support all financial aspects of the departments

What We Offer:

  • Medical, Dental, and Vision Insurance within 30 days of hire
  • Discounted hotel & resort stays PLUS additional travel perks on airfare, car rental, and activities
  • Generous paid time off including holiday, vacation, and sick time accruals – accrue up to 29 days annually
  • Tuition Reimbursement up to $6,000 per year
  • 401K Retirement Savings with company match up to 6%
  • Health & wellness programs including Health Coaches and incentives
  • Flexible spending accounts for health and dependent care
  • Various cultural diversity programs and Diversity Resource Groups (DRGs)
  • Wish Day – 8 hours paid for volunteering for a local organization or charity
  • Numerous growth and developmental opportunities

Requirements:

  • Understanding of resort financials
  • Strong leadership skills
  • Excellent written and verbal communication skills
  • 2-3 years of management experience at a resort or hotel


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