Customer Service Representative Virtual

4 weeks ago


Los Angeles, California, United States Qonten Full time
Customer Service Representative Virtual

We are seeking a highly skilled and customer-focused Customer Service Representative Virtual to join our team at Qonten. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients through various communication channels.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide accurate and helpful information to customers
  • Document all customer interactions and outcomes
  • Liaise with internal teams to adjust service offerings and assess related costs
  • Provide first-tier customer support and respond to forwarded customer service requests

Requirements:

  • 1-2 years of previous customer service experience
  • High-quality customer service skills
  • Intermediate to advanced computer skills, including proficiency in typing, data entry, and navigating multiple online systems

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package

At Qonten, we value our employees and strive to create a positive and inclusive work environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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