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Quality Assurance Specialist

2 months ago

Seattle Washington, United States Quest Diagnostics Full time
Job Summary

We are seeking a highly skilled Quality Assurance Specialist to join our team at Quest Diagnostics. The successful candidate will be responsible for ensuring that all quality assurance, compliance, and safety activities in the region are accomplished, and necessary documentation is accurately completed.

Key Responsibilities
  • Ensure all annual competencies are completed and documented for all pre and post-analytical functions performed in the region.
  • Ensure monthly, quarterly, and annual PSC audits are accomplished, review results, and provide results to regional QA.
  • Ensure all SOPs are current and coordinated to testing laboratory, regional, and national SOPs.
  • Review all data to identify trending and develop, implement, and document corrective actions as necessary.
  • Ensure regular review process of all pre and post-analytical and patient care functions performed in the region.
  • Ensure compliance training of all new employees and yearly training of existing employees.
  • Work with regional/unit compliance officers to identify potential issues, provide solutions, and obtain resources.
  • Ensure annual phlebotomy services acknowledgements are obtained.
  • Prepare for and respond to corporate compliance audits.
  • Provide required data for monthly compliance metrics.
  • Coordinate training of all Branch Operations employees (PSC & Logistics) and ensure proper documentation.
  • Ensure all required safety audits are accomplished in a thorough and timely manner.
  • Develop and deploy training tools.
  • Act as a consultant to the supervisors for Safety procedures and issues.
  • Ensure that current safety manuals are deployed in the field.
  • Provide OSHA responses through regional/corporate safety as required.
  • Oversee and respond to corporate safety audits.
  • Provide all required reporting data.
  • Monitor completion of accident reports and provide proper response on corrective actions.
  • Ensure compliance with corporate driver safety program to include training.
  • Proactively identify potential problems/issues, innovate to provide solutions, and obtain necessary resources.
Requirements
  • Minimum of 3 years technical experience.
  • Previous Branch Operations supervisory experience preferred.
  • Ability to sit or stand for long periods of time.
  • Knowledge of quality tools.
  • Organization skills.
  • Multi-tasking skills.
  • Analytical skills.
  • Technical skills.
  • Computer skills.
  • Strong interpersonal, communication, and cooperation skills.
Qualifications
  • CA licensed CLS.
EEO Statement

Quest Diagnostics is an equal employment opportunity employer. Our policy is to recruit, hire, and promote qualified individuals without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other status protected by state or local law.