Shift Leader Position

2 days ago


Iowa City, Iowa, United States Papa John's - PJ Operations Full time

Job Summary

The Shift Leader is a key member of the Papa John's team, responsible for ensuring the smooth operation of the restaurant during their shift. This includes supervising staff, managing inventory, and maintaining high-quality products and customer service.

Key Responsibilities

  • Supervise and coordinate the activities of restaurant staff during their shift, ensuring that all tasks are completed efficiently and effectively.
  • Manage inventory levels, including ordering and receiving supplies, to ensure that the restaurant has the necessary resources to operate effectively.
  • Monitor and maintain the quality of products, including food and beverages, to ensure that they meet the company's standards.
  • Provide excellent customer service, responding to customer complaints and concerns in a professional and courteous manner.
  • Ensure that the restaurant is clean and well-maintained, including the dining area, kitchen, and restrooms.
  • Contribute to the development and implementation of strategies to improve restaurant performance, including sales and customer service.

Requirements

To be successful as a Shift Leader, you will need to have excellent communication and leadership skills, as well as the ability to work well under pressure. You will also need to be able to multitask and prioritize tasks effectively, as well as have a strong attention to detail.

Benefits

Papa John's offers a competitive salary and benefits package, including health insurance, paid time off, and opportunities for career advancement.



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