Customer Service Representative
4 weeks ago
We are seeking a highly skilled and motivated Customer Service Representative to join our team at Tube-Mac Industries. As a key member of our sales support team, you will be responsible for providing exceptional customer service, processing orders, and resolving customer issues in a timely and professional manner.
Key Responsibilities- Customer Service: Act as an extension of our outside sales force to proactively grow product sales, handle customer inquiries, and resolve customer issues promptly.
- Order Processing: Process orders, provide timely price quotations, and work with manufacturing to determine delivery dates.
- Inventory Management: Assist with inventory management, shipping, and receiving, and maintain accurate records.
- Communication: Coordinate with shipping to facilitate efficient shipping schedules to customers and inter-company transfers, and maintain open communication with customers and internal stakeholders.
- Administrative Tasks: Invoice sales orders on a daily basis, maintain the Pyplok Tooling Database for Rentals and Projects, and perform other administrative tasks as needed.
To be successful in this role, you will need:
- Post-secondary education: A degree in a related field or equivalent experience.
- Customer Service Experience: 2-5 years of customer service experience, preferably in the fluid power industry with general knowledge of industrial manufactured components.
- Technical Skills: Experience with an ERP system such as AccPac/Sage/Oracle, Microsoft Office (Excel, Word, etc.), and strong organizational skills.
- Interpersonal Skills: Excellent oral and written communication skills, with the ability to work well in a team environment and possess a strong work ethic.
Tube-Mac Industries is a world leader in supplying non-welded piping solutions for hydraulic and lubrication applications for a variety of industries. We offer a dynamic and fast-paced work environment, with opportunities for growth and development.
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Customer Service Representative
2 weeks ago
Zelienople, Pennsylvania, United States Tube-Mac Industries Full timeCustomer Service/Order Entry/Inside Sales PositionTube-Mac Industries is seeking a highly skilled and customer-focused individual to join our team as a Customer Service/Order Entry/Inside Sales Representative. In this role, you will be responsible for providing exceptional customer service, processing orders, and driving sales growth.Key...
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Customer Service Representative
4 days ago
Zelienople, Pennsylvania, United States Tube-Mac Industries Full timeCustomer Service/Order Entry/Inside Sales PositionAt Tube-Mac Industries, we are seeking a highly skilled and motivated individual to join our team as a Customer Service/Order Entry/Inside Sales Representative. This role is ideal for someone who is passionate about delivering exceptional customer service and has a strong understanding of sales and order...
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Customer Service Representative
4 weeks ago
Zelienople, Pennsylvania, United States Tube-Mac Industries Full timeJob SummaryWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Tube-Mac Industries. As a key member of our sales support team, you will play a critical role in providing exceptional customer service and support to our clients.Key ResponsibilitiesCustomer Service: Act as a liaison between our customers and...
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Customer Service Representative
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Zelienople, Pennsylvania, United States Tube-Mac Industries Full timeJob Title: Customer Service/Inside SalesThis is an exciting opportunity to join Tube-Mac Industries, a world leader in supplying non-welded piping solutions for hydraulic and lubrication applications. As a Customer Service/Inside Sales professional, you will play a key role in growing product sales and providing exceptional customer service.Job...
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Customer Service Representative
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Zelienople, Pennsylvania, United States Tube-Mac Industries Full timeCustomer Service/Order Entry/Inside Sales PositionTube-Mac Industries, a world leader in supplying non-welded piping solutions, is seeking a skilled professional to join our team in Zelienople, PA.Job SummaryThis position involves providing exceptional customer service, processing orders, and handling sales inquiries for a variety of industrial...
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