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Dining Services Manager
2 months ago
Job Title: Dining Services Manager
Job Summary: As a Dining Services Manager, you will oversee the operations of a small to medium volume dining location, interacting with customers and resolving complaints in a friendly and service-oriented manner. You will assist with profit and loss and budgeting, work with the Chef and management team to create menus and provide top-quality food, and be responsible for all food service-related activities.
Key Responsibilities- Oversee dining services operations, ensuring high-quality food and exceptional customer service.
- Interact with customers, resolving complaints and providing a positive dining experience.
- Assist with profit and loss and budgeting, ensuring financial goals are met.
- Collaborate with the Chef and management team to create menus and provide top-quality food.
- Be responsible for all food service-related activities, including quality improvement, sanitation, and infection control.
- Assist with the rollout of new culinary programs, working with marketing and culinary teams to increase sales and improve food quality.
- Prepare quarterly reports for client presentation, highlighting key performance indicators and areas for improvement.
- Communicate with the culinary department to ensure food programs reflect the company's vision and values.
- 2 years of food service supervisory or lead experience.
- Experience in restaurants, hotels, corporate dining, education, military, healthcare, and/or related food service operations.
- Waited table and catering experience is preferred.
- Possess general hospitality knowledge and interest in sustainability and sustainable food practices.
- Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.
- ServSafe Certification is preferred.
- Associate's degree is preferred.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Flexible Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)