Healthcare Financial Assistance Specialist

3 weeks ago


Minneapolis, Minnesota, United States Fairview Health Services Full time
Job Summary

The Financial Assistance Navigator II role at Fairview Health Services is a critical position that requires a high level of expertise in patient financial services. The ideal candidate will have a strong background in customer service, with a minimum of three years of experience in a similar role. Additionally, the candidate should have experience in hospital billing and follow-up, as well as a strong understanding of medical assistance programs and charity care guidelines.

Key Responsibilities
  • Screen patients for financial assistance programs, including Medical Assistance and charity care
  • Process applications for financial assistance programs, ensuring accuracy and timeliness
  • Work with patients to determine their financial liabilities and identify potential payment sources
  • Coordinate with medical staff, nursing, and insurance carriers to ensure seamless patient care
  • Review and resolve complex accounts, requiring a high degree of expertise and critical thinking

Qualifications
  • Three or more years of experience in a customer service role, with a minimum of six months to one year of experience in hospital billing and follow-up
  • Bachelor's degree preferred, but not required
  • Two or more years of experience in healthcare or insurance organization preferred

EEO Statement
Fairview Health Services is an EEO/AA Employer/Vet/Disabled. All qualified applicants will receive consideration without regard to any lawfully protected status.

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