Team Lead

4 days ago


Irving, Texas, United States Walmart Full time
Job Summary

We are seeking a highly skilled and experienced Team Lead to join our team at Sam's Club. As a Team Lead, you will be responsible for leading a team of associates in providing exceptional customer service and ensuring the smooth operation of our store.

Key Responsibilities
  • Lead a team of associates in providing customer service and resolving member complaints
  • Assist management with supervising associates, training, and development
  • Communicate effectively with members, associates, and management to ensure seamless operations
  • Monitor and maintain store appearance, including zoning, merchandise arrangement, and cart management
  • Process transactions, handle claims and returns, and maintain accurate accounting records
  • Develop and implement processes to meet business needs, including analyzing data and identifying improvement opportunities
  • Comply with company policies, procedures, and standards of ethics and integrity
  • Participate in teams and collaborate with managers, co-workers, customers, and other business partners
Requirements
  • 6 months retail experience, including operating front-end equipment and customer service experience
  • Must be 18 years of age or older
  • Leading a front-end team and supervising experience preferred
Benefits

As a Team Lead at Sam's Club, you will enjoy a competitive hourly wage, performance-based bonus awards, and other great benefits, including:

  • Health benefits, including medical, vision, and dental coverage
  • Financial benefits, including 401(k), stock purchase, and company-paid life insurance
  • Paid time off benefits, including PTO, parental leave, family care leave, bereavement, jury duty, and voting
  • Other benefits, including short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more
About Sam's Club

Sam's Club is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas, and opinions- while being inclusive of all people.


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