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IT Support Specialist

2 months ago

Poughkeepsie, New York, United States Medasource Full time

Job Summary:

Medasource is seeking a skilled IT Field Technician to join our team in the Hudson Valley area of New York. As a Technical Field Service Representative, you will be responsible for deploying Epic end-user devices and testing Technical Dress Rehearsal scripts for non-clinical devices requiring connectivity to Epic.

Key Responsibilities:

  • Deploy Epic end-user devices to clinics and healthcare facilities
  • Test Technical Dress Rehearsal scripts for non-clinical devices
  • Collaborate with clinic managers and clinical staff to ensure successful device deployment and testing
  • Provide excellent customer service and communication to stakeholders
  • Ensure timely and efficient completion of tasks

Requirements:

  • 2+ years of hands-on IT-related job experience, preferably in service desk or hardware installation
  • Excellent communication and customer service skills
  • Local to the Hudson Valley area or commutable from surrounding areas
  • Valid driver's license and reliable transportation required