Fashion Consultant, King of Prussia Mall
3 weeks ago
The Style Expert represents the Lafayette 148 brand image and is responsible for establishing, maintaining, and growing a client base to achieve sales goals. This role requires providing expert product and wardrobing advice while delivering a memorable client experience.
Key Responsibilities:- Establish and maintain deep connections with clients to drive repeat business and achieve sales goals.
- Deliver exceptional in-store experiences to all clients, planning appointments to maximize results.
- Inform clients about in-store events and new product deliveries to enhance their experience and increase engagement.
- Utilize multiple channels of technology to strengthen existing relationships and drive new client acquisition.
- Possess a broad range of product knowledge across all categories of the brand, staying informed to maximize selling potential.
- Demonstrate the ability to address a client's total wardrobe needs across all categories.
- Inform clients about brand services to ensure they can enjoy all Lafayette 148 has to offer.
- Put the client first when resolving issues, exceeding expectations.
- Support operational functions within the store, including opening/closing procedures, inventory, and daily revenue reporting.
- Maintain merchandising and visual presentation standards, supporting the training and development of Style Experts.
A Bachelor's degree is required. The ideal candidate has 3+ years of experience in a premium to luxury selling environment, with an existing client base/book preferred.
Skills:- Strong customer service and communication (verbal and writing) skills.
- Proficiency in utilizing available technology.
- Flexibility to work evenings, weekends, and holiday schedules.
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