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Quality Control Laboratory Specialist

2 months ago

Henrietta, Missouri, United States American Red Cross Full time
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home.By becoming a part of the American Red Cross, you will impact countless lives each year and witness the best of the human spirit. Are you prepared to contribute to the world's largest humanitarian organization?Where your Career is a Force for Good

Position Overview:

WHY CHOOSE US?

The American Red Cross stands as one of the foremost humanitarian organizations in the nation, committed to aiding individuals in need across the United States and, in collaboration with other Red Cross networks, globally. By joining our workforce, you directly influence a significant mission, helping to save lives daily. If you are passionate about making a difference, consider this exceptional career opportunity. Work where your career serves a noble purpose.

We prioritize the diversity of our workforce and strive to deliver our programs and services in a culturally competent manner that reflects the communities we serve. Our work environment is collaborative, respectful, and inclusive, focusing on building allyship and fostering a culture of belonging that empowers all team members. Come to learn, grow, and thrive while sharing your commitment to making a positive impact.

The Red Cross promotes various cultural and community resource groups for employees and volunteers. These networks, including the Ability Network, Asian American & Pacific Islander Resource Group, Latino Resource Group, Red Cross PRIDE, Umoja African American Resource Group, Veterans+ Resource Group, and Women's Resource Group, provide connections, mentorship, and a platform for important concerns and opinions.

Key Responsibilities:

QC Laboratory Technicians are responsible for executing manufacturing and inventory control processes within a highly regulated environment—from the receipt of unprocessed blood to maintaining precise records of finished goods in preparation for distribution to hospitals. Successful QC Lab Technicians will exhibit strong attention to detail, a customer-service orientation, and the ability to treat both internal and external customers with compassion at all times.

As a member of the Red Cross team, you will support your colleagues—attending every shift and giving your utmost while present. Engage in a positive, proactive, and customer-focused manner with both internal and external customers, demonstrating care and compassion consistently.

Key Duties Include:

  • Manufacturing, labeling, testing, sampling, and storing blood products/samples in accordance with applicable policies and procedures.
  • Meeting the quality and quantity production and distribution goals set by the department, ensuring products/samples are suitable for release.
  • Implementing effective inventory management practices throughout the manufacturing process.
  • Operating, maintaining, and performing validation and quality control checks on equipment, ensuring adequate inventory of necessary supplies.
  • Conducting data entry and utilizing computer programs associated with component production, labeling, storage, and sample tube management.
  • Maintaining accurate, legible, and complete records for the manufacturing department, including electronic and physical inventory locations for products/samples.
  • Analyzing and making decisions based on visual inspections and information from other departments to meet time requirements and quality standards.
  • Identifying and quarantining products/samples that do not meet quality standards and performing disposition of unacceptable products/samples.
  • Executing complex manufacturing tasks such as pooled product manufacturing, freeze, wash, or deglycerolizing of blood products, pathogen reduction, and further manufacturing of apheresis products.
  • Participating in on-the-job training for staff.

The aforementioned responsibilities outline the general nature and level of work and are not an exhaustive list.

Standard Schedule: Sunday - Thursday, 11:00pm-7:30am with rotating weekends and holidays required.

Compensation: $18-$19, plus any applicable shift differentials for late nights, overnight shifts, or weekends.

Qualifications:

High School diploma or equivalent required.

A minimum of 2 years of relevant experience in a regulatory, laboratory, or manufacturing environment, or an equivalent combination of education and experience is preferred.

Proficient computer skills, ability to utilize a variety of programs and laboratory equipment, strong attention to detail, accurate documentation, and sound decision-making skills.

Excellent communication skills, with the ability to work collaboratively in a team setting as well as independently with minimal supervision.

Physical Requirements:

This position requires standing, stretching, stooping, and bending for extended periods. Ability to lift, pull, push, and move objects weighing up to 50 pounds. May involve working in walk-in refrigerator/freezers for periods of time. Protective clothing such as lab coats, gloves, and face shields may be required.

Benefits:

We prioritize your well-being while you care for others. As a mission-driven organization, we believe our team deserves robust support to excel in their roles. Our comprehensive benefits package aids in balancing work and home life. With our resources and perks, you have remarkable opportunities at the American Red Cross to advance your career.

  • Medical, Dental, and Vision plans
  • Health Spending Accounts & Flexible Spending Accounts
  • PTO + Holidays
  • 401K with 5% match
  • Paid Family Leave
  • Employee Assistance
  • Disability and Insurance: Short + Long Term
  • Service Awards and recognition
Explore this opportunity to make a difference every day.

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with workforce opportunities. The American Red Cross is proud to be an EONS partner and share our employment opportunities with this network.

Interested in Volunteering? Visit to learn more, including our most-needed volunteer positions.

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