Retail Sales Manager

4 days ago


North Conway, New Hampshire, United States Stonewall Kitchen LLC Full time
Job Overview

The Assistant Store Manager plays a pivotal role in driving sales and profitability, while delivering exceptional customer service. This role involves supervising the store team, providing coaching and feedback to enhance performance.

Key Responsibilities
  • Increase sales by offering outstanding guest service, adhering to division standards.
  • Ensure the store meets cleanliness and visual merchandising standards, with appropriate zoning and break schedules for staff.
  • Implement G.U.E.S.T. guidelines and training resources to educate team members on products, improve selling skills, and achieve business objectives.
  • Facilitate accurate transactions at the cash wrap using effective processes.
  • Contribute to operational activities, such as ordering, receiving, opening and closing, cycle counts, inventory management, and floor moves.
  • Provide Company Store Manager with input on store associates' work performance through supervision, delegation, and coaching.
  • Maintain high levels of service and motivation by assisting with development and training of staff.
Requirements
  • 3-5 years retail experience with at least 2 years of supervisory experience.
  • Ability to work evenings, weekends, and holidays, with strong attendance required.
  • Excellent organizational and communication skills (verbal and written).
  • Proficiency in computer applications, particularly Microsoft Office.
  • Possess physical stamina to lift and carry up to 50 pounds occasionally, stand for extended periods, climb ladders, bend, reach, squat, kneel, twist, push, pull, and perform repetitive motions.
  • Assist with new store openings and provide staff coverage in other stores as needed.
  • May be required to work over 40 hours per week periodically and attend meetings or training sessions outside regular working hours.


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