Technical Support Specialist
1 week ago
We are looking for a Technical Support Specialist to provide exceptional customer service to our clients at KLINGSPOR Abrasives, Inc.
About the Role:
- Respond to customer inquiries and issues in a timely and professional manner.
- Provide accurate and helpful information to customers via phone, email, or online live chat.
- Collaborate with internal teams to resolve customer concerns and improve overall customer satisfaction.
- Analyze customer feedback and make recommendations for process improvements.
What We Offer:
- A competitive salary range of $50,000 - $70,000 per year.
- A comprehensive benefits package, including medical, dental, and vision insurance.
- Opportunities for professional growth and development.
Requirements:
- High school diploma or equivalent required. Associates degree or higher preferred.
- Minimum 2 years' experience in a customer-facing service role.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Proficient computer skills with the ability to learn new software.
About KLINGSPOR Abrasives, Inc.:
We are a leading manufacturer of high-quality industrial sanding and grinding products. Our company has been in business for over 125 years and is known for its innovative products and excellent customer service.
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