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Customer Service Representative

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Rockford, Illinois, United States Brian Boyer - State Farm Agent Full time
Job Overview

As a key member of the Brian Boyer - State Farm Agent team, we are seeking a highly motivated and results-driven professional to join our team as an Insurance and Financial Services Position. This exciting opportunity is ideal for individuals who are passionate about helping others and have a strong desire to succeed in a fast-paced sales environment.

Key Responsibilities
  • Customer Relationship Building
    • Establish and maintain strong relationships with customers to understand their insurance needs and provide personalized solutions.
  • Insurance Services
    • Provide prompt and accurate customer service, responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Lead Generation and Sales
    • Develop leads, schedule appointments, and identify customer needs to market appropriate insurance products and services.
  • Team Collaboration
    • Work closely with the Brian Boyer - State Farm Agent team to achieve sales goals and provide exceptional customer service.
Requirements
  • Qualifications
    • Successful track record of meeting sales goals/quotas preferred
    • Interest in marketing insurance products and services based on customer needs
    • Excellent communication skills - written, verbal, and listening
    • Enthusiasm for the role insurance and financial products play in helping people manage risks and achieve their goals
  • Licenses and Certifications
    • Property and Casualty license (must be able to obtain)
    • Life and Health license (must be able to obtain)
What We Offer
  • Compensation and Benefits
    • Salary plus commission/bonus
  • Professional Development
    • Opportunities for training and professional growth