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Customer Service Representative
2 months ago
**About Us**
Angie Lintz - State Farm Agency is a dynamic and growing insurance agency seeking a highly motivated and customer-focused individual to join our team as a Licensed Customer Service Representative.
**Job Summary**
We are looking for a professional who is passionate about delivering exceptional customer service and has a strong desire to grow with our agency. As a Licensed Customer Service Representative, you will play a critical role in helping our customers achieve their insurance goals and providing them with a remarkable experience.
**Key Responsibilities**
- Establish and maintain strong relationships with customers through proactive communication and follow-up.
- Provide accurate and timely responses to customer inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options and provide personalized recommendations.
- Maintain a strong work ethic and commitment to success, with a focus on delivering exceptional customer service and achieving sales goals.
**What We Offer**
- Competitive salary and bonus structure
- Opportunities for career growth and advancement within our agency
- Comprehensive benefits package, including life insurance and retirement plan
- Valuable experience and training in the insurance industry
- A dynamic and supportive work environment
**Requirements**
- Property & Casualty license (required)
- Life and Health license (required)
- Excellent interpersonal and communication skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Strong organizational and problem-solving skills
- Ability to learn and adapt to new technologies and systems
- Commitment to delivering exceptional customer service and achieving sales goals
**If You're the Right Fit**
We're looking for a motivated and customer-focused individual who is passionate about delivering exceptional service and has a strong desire to grow with our agency. If you're a team player with a positive attitude and a strong work ethic, we encourage you to apply for this exciting opportunity.
