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Beauty Consultant
2 months ago
Westman Atelier LLC is a premium beauty company that offers a curated selection of high-end makeup products. Our products are designed to provide a flawless, natural look that enhances the skin's natural beauty.
Job SummaryWe are seeking a skilled Beauty Advisor to join our team at Nordstrom. As a Beauty Advisor, you will be responsible for providing exceptional customer service, product knowledge, and sales expertise to our clients.
Key Responsibilities:- Provide a luxury, interactive product knowledge and customer experience in alignment with Westman Atelier brand standards
- Achieve required retail sales targets as communicated by the Counter Manager; link sell to help grow Items Per Transaction and Average Basket Value
- Demonstrate products on customers in accordance with proper hygiene guidelines
- Attend and actively participate in training meetings, virtual or at-counter, as provided by the Sales and Education Team; implement learnings on the job
- Maintain high standards of timekeeping on the counter
- Ensure the counter maintains excellent VM standards and is regularly cleaned and restocked
- Record and report all OOS to manager; follow up to ensure timely replenishment
- Communicate regularly and effectively with in-store staff, management, and sales & education team; stay informed on all actions/event and establish close partnerships to drive initiatives
- Ensure weekly and monthly sales reports and overview, store and event updates, and store performance and atmosphere is regularly communicated to the line manager
- 1-2 years of beauty/skin care sales experience; degree or certification in similar capacity, a plus
- Demonstrated experience providing exceptional customer service, preferably in a beauty or luxury space
- Ability to understand customers' needs, and provide an interactive experience on product selection and makeup application
- Ability to adhere to brand and retailer image guidelines presented by Westman Atelier for Nordstrom
- Ability to work flexible retail hours including days, nights, weekends, and special events