Background Check Researcher
21 hours ago
About Mind Your Business
- We are a women-owned company committed to providing secure, accurate, and comprehensive employment screening services.
The role of Verifications/Administrative Specialist is a key part of our Production Department, where you will support our team by researching, contacting, and verifying previous employment and educational history of client candidates.
As a successful candidate, you will be responsible for:
- Timely and accurately entering data for all referencing clients into our internal operating system
- Conducting personal and professional references interviews via phone and email
- Contacting applicant's current/previous employer and/or educational institution to verify work/education history
- Reviewing gathered information and entering it into our proprietary system
- Developing a balance of speed that results in meeting daily production quotas
- Able to work in a tight team environment and be able to multi-task and help in other areas as needed by management
- Be able to handle complex concerns from the client and be able to resolve them in a professional, efficient and effective manner
Qualifications include:
- High School Diploma or GED required
- Ability to type 50+ wpm
- Proficiency in completing tasks on a computer, which includes having a strong working knowledge of MS Outlook and Office Suite; Adobe Acrobat DC, Microsoft Excel
- Proven ability to manage a large workload within tight time constraints and complete tasks in a timely manner
- Ability to address problems and obtain solutions in dealing with both internal and external issues
- Ability to manage multiple priorities
- Ability to establish and maintain working relationships with a diverse population of staff
- Proven ability to work independently
- Proven written and verbal communication skills;
- Exceptional customer service skills, over the phone and in person, with our customers, their applicants and internal departments
Estimated salary: $45,000 - $60,000 per year
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