Background Check Researcher

21 hours ago


Hendersonville, North Carolina, United States Mind Your Business Full time

About Mind Your Business

  • We are a women-owned company committed to providing secure, accurate, and comprehensive employment screening services.

The role of Verifications/Administrative Specialist is a key part of our Production Department, where you will support our team by researching, contacting, and verifying previous employment and educational history of client candidates.

As a successful candidate, you will be responsible for:

  • Timely and accurately entering data for all referencing clients into our internal operating system
  • Conducting personal and professional references interviews via phone and email
  • Contacting applicant's current/previous employer and/or educational institution to verify work/education history
  • Reviewing gathered information and entering it into our proprietary system
  • Developing a balance of speed that results in meeting daily production quotas
  • Able to work in a tight team environment and be able to multi-task and help in other areas as needed by management
  • Be able to handle complex concerns from the client and be able to resolve them in a professional, efficient and effective manner

Qualifications include:

  • High School Diploma or GED required
  • Ability to type 50+ wpm
  • Proficiency in completing tasks on a computer, which includes having a strong working knowledge of MS Outlook and Office Suite; Adobe Acrobat DC, Microsoft Excel
  • Proven ability to manage a large workload within tight time constraints and complete tasks in a timely manner
  • Ability to address problems and obtain solutions in dealing with both internal and external issues
  • Ability to manage multiple priorities
  • Ability to establish and maintain working relationships with a diverse population of staff
  • Proven ability to work independently
  • Proven written and verbal communication skills;
  • Exceptional customer service skills, over the phone and in person, with our customers, their applicants and internal departments

Estimated salary: $45,000 - $60,000 per year



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