Sales Service Center Manager
4 weeks ago
About Dal-Tile
Dal-Tile is a leading manufacturer and marketer of tile and natural stone products for residential and commercial spaces across North America. We are committed to design innovation, environmental responsibility, and providing exceptional customer experiences.
Job SummaryAs a Sales Service Center Manager, you will play a vital role in driving sales growth and fostering strong relationships with customers within your assigned territory. You will lead and motivate a team of professionals while ensuring operational excellence and adherence to company policies and procedures.
Key Responsibilities- Sales Leadership: Achieve revenue targets, develop strategic sales plans, and identify new market opportunities within your assigned area.
- Customer Relationship Management: Build and maintain strong relationships with customers, understand their needs, and provide exceptional service to drive customer satisfaction and loyalty.
- Team Management: Lead, coach, and mentor a team of sales professionals, fostering a positive and collaborative work environment.
- Operational Excellence: Ensure efficient and effective operations within the Sales Service Center, including order processing, inventory management, and customer support.
- Market Analysis: Stay informed about industry trends, competitor activities, and emerging market opportunities to identify growth potential.
The ideal candidate will possess a proven track record of success in sales management within the building materials or related industries. Strong leadership, communication, and interpersonal skills are essential, along with a deep understanding of customer relationship management principles.
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