Sales Service Center Manager

6 hours ago

Maumelle, Arkansas, United States Daltile Full time
About the Role

We are seeking an exceptional Sales Service Center Manager to join our team at Dal-Tile, the largest manufacturer and marketer of ceramic, porcelain, glass, and metal tile, as well as natural stone, large format slab, and countertop products used in residential and commercial spaces across North America.

Key Responsibilities
  • Develop and implement strategic plans to increase product sales within assigned store coverage areas and achieve company objectives.
  • Build and maintain effective working relationships with customers to achieve and exceed sales goals, maximize market penetration, and margin potential.
  • Manage store operations and personnel to ensure all activities are performed in accordance with company policies and procedures.
  • Provide leadership and direction to SSC personnel to measure performance and communicate objectives on a regular basis.
  • Communicate and work closely with customers to maximize market penetration and margin potential.
  • Analyze sales reports to determine customer needs, price schedules, and discount rates.
  • Advises customers on product selection, pricing, and sales volume and continues to build customer relations.
  • Meet with key customers to negotiate and close deals.
  • Analyze and control expenditures of SSC to conform to budgetary requirements.
  • Participate in the planning process by providing accurate, achievable sales forecasts.
  • Align achievements with corporate goals, standards, and objectives.
Requirements
  • HS diploma and 5+ years relevant sales experience required OR Bachelor's degree in Business or related field and 1+ years of relevant sales experience.
  • Minimum 2 Years Previous Management Experience.
  • Strong interpersonal skills, excellent written and verbal communication skills.
  • Analytical aptitude; time management and organizational skills.
  • Proven training, teamwork, and leadership skills.
  • Demonstrated follow-up and follow-through skills.
  • Must be proficient in MS Word, Excel, and PowerPoint.
  • Must be Dal-Tile certified to operate powered industrial trucks.
About Dal-Tile

Dal-Tile is the largest manufacturer and marketer of ceramic, porcelain, glass, and metal tile, as well as natural stone, large format slab, and countertop products used in residential and commercial spaces across North America. Under its three powerhouse brands — Daltile, Marazzi, and American Olean — Dal-Tile leads the industry in both design and product innovation, and is committed to incorporating environmentally-friendly materials, processes, and products throughout its organization.

Dal-Tile has more than 9,500 employees in North America and sells its products through a network of more than 300 company-owned sales service centers, stone slabyards, and design studios that service a robust network of trade customers. Dal-Tile products are also sold through independent flooring retailers, independent distributors, and leading home center retailers nationwide.

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