Customer Service Specialist

3 weeks ago


Verona, Mississippi, United States Surge Full time
Job Description:

At Surge, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service and ensuring timely order fulfillment.

Key Responsibilities:
  • Respond to customer inquiries via phone, email, and other electronic means
  • Process customer orders efficiently and accurately
  • Communicate with customers regarding order status, delivery times, and any issues that may arise
  • Work closely with production and plant management teams to ensure seamless order fulfillment
Requirements:
  • Excellent communication and interpersonal skills
  • Proficiency in Microsoft Office and Excel
  • Ability to work in a fast-paced environment and prioritize multiple tasks simultaneously
  • High school education required; Associate Degree preferred
  • Two years of customer service experience
  • SAP experience a plus
Estimated Salary:

$45,000 - $60,000 per year



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