Warehouse Assistant

21 hours ago


Bryson City, North Carolina, United States Great Smoky Mountain Railroad Full time
Polar Express Warehouse Assistant Job Summary

The Polar Express Warehouse Assistant will work closely with the Special Events & Entertainment Manager to maintain the warehouse during the Polar Express event. This role is responsible for inventory management, restocking, and ensuring the train cars are adequately stocked with necessary supplies.

Key Responsibilities:
  • Responsible for inventory of all event supplies on a weekly basis.
  • Point person for notification of items running low in stock to the Special Events Manager.
  • Ensure train car totes are adequately stocked with items needed for each event day.
  • Responsible for restocking and keeping inventory of event supplies.
  • Ensure distribution of event necessary supplies to all train cars, where applicable, is completed.
  • Responsible for following warehouse cleaning duties as assigned, on a weekly basis.
  • Must work as a member of the Special Events team.
  • Responsible for completing laundry services, to include in-house cleaning or off-property cleaning.
  • Responsible for maintaining all uniforms that are used for the event.
  • Ensure recollection, resorting, and organizing all event items at the end of each event night is completed and meets established standards.
  • Lead a team of special events actors, ensuring effective leadership, delegation of tasks, and communication within the team.
  • Assist with Employee check-in and check-out.
  • Responsible for maintaining Santa and Showbo changing areas to ensure organization.
  • Assists Special Event Manager with daily event set-up and maintaining day-to-day events.
  • Assist as stage lead and production lead to complete tasks.
  • Work closely with other departments as part of a team to provide passengers/guests with positive memories.
  • Knowledgeable with Great Smoky Mountains Railroad's policies and procedures.
  • Knowledgeable with Special Events Department's Standard Operating Procedures and protocols to include core pillars, position-specific procedures, and event protocols.
Requirements:
  • Basic knowledge of MacOS and Microsoft OS.
  • Experience with theatrical shows, specifically prior work in live entertainment production, casting, writing, and choreography.
  • Ability to communicate effectively in both written and spoken English.
  • Ability to lift up to 50 lbs.
  • Must be able to ride and walk/move comfortably throughout a moving train.
  • Must possess organizational skills with the ability to multi-task while prioritizing workload with a practical, flexible, and innovative approach to work and school.
  • Ability to communicate successfully with a variety of personalities and function effectively as a member of a team.
  • Fairly open schedule during weekends and major US holidays.
  • Must be able to pass a background check.
  • Valid Driver License and must be able to pass a DMV check.
Work Environment:

Work on and off the train in varied terrain in all weather during both daylight and dark hours during event operations.

Varied schedule throughout the year dictated by train schedule.

Extended and irregular hours including evenings, nights, around major US Holidays and weekend work required.

Work environment may include strobe lights, darkness, enclosed spaces, loud music, and sound effects.

Time spent around the property and event spaces where uneven surfaces and extreme weather conditions may exist.

Benefits Offered:
  • Competitive pay
  • Fun work environment
  • Southern Highlands Attractions pass
  • GSMR's pass exchange program
  • Food and Retail merchandise discounts
  • Train passes for you, your friends, and family monthly


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