Front Desk Representative
2 weeks ago
The Front Desk Agent is responsible for providing exceptional service to guests during check-in, throughout their stay, and at checkout. This role requires a high level of attention to detail, excellent communication skills, and the ability to multitask in a fast-paced environment.
Key Responsibilities- Answer guest inquiries regarding restaurants, transportation, and entertainment
- Follow all cash handling and credit policies
- Be aware of all rates, packages, and special promotions
- Be familiar with in-house groups and closed-out dates
- Obtain necessary information when taking room reservations and follow rate-quoting scenarios
- Be familiar with hospitality terminology and emergency procedures
- Handle check-ins and checkouts in a friendly, efficient, and courteous manner
- Use proper two-way radio etiquette when communicating with other employees
- Fully comprehend and operate all relevant aspects of the Front Desk computer system
- College coursework in a related field is helpful
- Experience in a hotel or related field is preferred
- High School diploma or equivalent is required
- Computer experience is required
- Customer Service experience is preferred
Highgate Hotels is a premier real estate investment and hospitality management company. We are committed to providing exceptional service to our guests and creating a positive work environment for our employees. As a Front Desk Agent, you will be part of a dynamic team that is dedicated to delivering outstanding results.
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Front Desk Representative
1 month ago
Rosemont, Illinois, United States Highgate Hotels Full timeJob Title: Front Desk AgentHighgate Hotels is seeking a skilled and friendly Front Desk Agent to join our team. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.Responsibilities:Answer guest inquiries and provide information on hotel services, amenities,...
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Front Desk Representative
2 weeks ago
Rosemont, Illinois, United States Highgate Hotels Full timeJob Title: Front Desk AgentWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Highgate Hotels. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience during their stay.Key Responsibilities:Answer guest inquiries and provide information...
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Front Desk Representative
1 month ago
Rosemont, Illinois, United States Highgate Hotels Full timeJob Title: Front Desk AgentHighgate Hotels is seeking a skilled and friendly Front Desk Agent to provide exceptional service to our guests.Responsibilities:Provide attentive and courteous service to guests during check-in, throughout their stay, and at checkout.Maximize room revenue and occupancy by effectively managing room assignments and rates.Answer...
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Front Desk Representative
2 weeks ago
Rosemont, Illinois, United States Aimbridge Hospitality Full timeJob SummaryAs a Front Desk Agent at Aloft Chicago O'Hare, you will be responsible for providing exceptional guest service, registering guests, and ensuring a seamless stay experience. This role requires a positive and upbeat personality, excellent communication skills, and the ability to multitask in a fast-paced environment.ResponsibilitiesRegister guests...
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Front Desk Representative
2 weeks ago
Rosemont, Illinois, United States Aimbridge Hospitality Full timeJob SummaryAs a Front Desk Agent with Aimbridge Hospitality, you will be responsible for providing exceptional guest service, registering guests, and handling room reservations. You will be the first point of contact for guests, setting the tone for their stay. Your attention to detail, communication skills, and ability to work in a fast-paced environment...
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Part-Time Front Desk Coordinator
1 month ago
Rosemont, Illinois, United States IMO Health Full timeJob Title: Part-Time ReceptionistWe are seeking a highly organized and friendly Part-Time Receptionist to join our Administration Team at our Rosemont HQ office.This role is critical in creating a positive first impression and representing IMO Health with professionalism and warmth.Key Responsibilities:Greet and welcome visitors, ensuring they have a...
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Fitness Center Representative
2 weeks ago
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Fitness Center Representative
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Rosemont, Illinois, United States Taymax Group Full timeMember Services RepresentativeWe are seeking a highly motivated and customer-focused Member Services Representative to join our team at Taymax Group. As a key member of our team, you will be responsible for providing exceptional customer service to our members, prospective members, and guests.Key Responsibilities:Provide a superior level of customer service...
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Customer Service Representative
4 weeks ago
Rosemont, Illinois, United States Life Fitness Full timeAbout the OpportunityWe're seeking a highly skilled and motivated Customer Service Representative to join our team at Life Fitness. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our customers.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and...
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Administrative Support Specialist
1 month ago
Rosemont, Illinois, United States IMO Health Full timeWe are seeking a highly organized and friendly Part-Time Receptionist to join our Administration Team at our Rosemont HQ office. As the first point of contact for visitors and clients, this role is critical in creating a positive first impression and representing IMO Health with professionalism and warmth. The position is for three days a week, from Tuesday...
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Night Auditor
5 days ago
Rosemont, Illinois, United States VH-H Rosemont LLC Full timeJob DescriptionJob Summary:The Night Auditor is responsible for ensuring the accuracy and integrity of the hotel's financial records. This includes reconciling and posting daily revenue activity, as well as maintaining a house bank and making deposits as needed.Key Responsibilities:Reconcile and post daily revenue activity, including cash, credit card, and...
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Customer Service Representative
1 month ago
Rosemont, Illinois, United States Life Fitness Full timeAbout the OpportunityWe are seeking a highly skilled and motivated Technical Customer Support Associate to join our Customer Service and Support (CSS) Team at Life Fitness. As a key member of our team, you will be responsible for providing exceptional customer service and technical support to our domestic, international, commercial, and consumer...
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Customer Service Representative
1 month ago
Rosemont, Illinois, United States Life Fitness Full timeAbout the OpportunityWe're seeking a highly skilled and customer-focused individual to join our Customer Service and Support team as a Technical Customer Support Associate. In this role, you will be responsible for providing exceptional support to our customers, responding to their inquiries, and resolving technical issues related to our fitness...
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Customer Experience Senior Support
6 days ago
Rosemont, California, United States DPDHL Full timeAbout the Role:We are seeking a highly organized and customer-focused individual to join our Customer Experience team as a Senior Support. As a key member of our team, you will be responsible for providing exceptional customer service and support to our visitors, ensuring a seamless and memorable experience.Key Responsibilities:Represent the Americas...
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Bell Person
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Customer Service Representative
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Education Coordinator
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Team Leader
4 weeks ago
Rosemont, United States Sbarro | IL Full timeSbarro5220 Fashion Outlets way, Space F-3 Rosemont, IL 60018 BenefitsPaid VacationPaid SickEmployee Meal Perks!If Full-Time,Employer paid Short-Term Disability, Long-Term Disability, Accidental Death, and Life InsuranceDental insuranceHealth insuranceVision insuranceCritical IllnessSummaryReporting to the General Manager, the Team Leader opens the...