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eCommerce Sales Consultant

2 months ago

Fort Worth, Texas, United States AutoNation Chrysler Dodge Jeep RAM North Fort Worth Full time

About AutoNation:
AutoNation is a leading automotive retailer in the United States, dedicated to providing innovative products and exceptional services that empower our customers to make informed decisions.

Our Commitment:
With a vast network of dealerships and a trusted brand, we offer a diverse selection of new and pre-owned vehicles, financing options, parts, and expert maintenance services.

Community Impact:
Through our DRV PNK initiative, we have raised over $40 million for cancer-related causes, showcasing our dedication to positively impacting the lives of our Associates, Customers, and the communities we serve.

Role Overview:
The eCommerce Sales Consultant plays a vital role in engaging with numerous customers through various channels—online, via phone, and in person—to facilitate their vehicle purchasing journey in a no-haggle sales environment.

  • Responding promptly to inquiries, addressing questions, and providing essential information to guide customers from initial contact to an in-store experience while ensuring a top-notch customer experience.

Utilizing your excellent communication and listening skills, you will assist customers in selecting their ideal vehicle, negotiating terms that align with their financial needs and expectations, and successfully closing sales.

Customer Experience:
Our eCommerce Sales Consultants are committed to delivering an outstanding customer experience both before and after the sale, fostering loyalty through follow-ups to ensure satisfaction and facilitating transitions to our Service department for ongoing support.

Qualifications:
- High school diploma or equivalent
- Proven track record of delivering exceptional customer service
- Strong drive to meet and exceed sales targets
- Previous sales experience, preferably in retail
- Excellent communication, consultative, interpersonal, and organizational skills
- Willingness to follow up with customers
- Experience and enthusiasm for working with technology
- Valid in-state driver's license with a safe driving record

Why Join AutoNation?
We are a car dealership that prioritizes strong ethical values and respect for all associates. Enjoy exciting benefits and perks, including:

  • Competitive compensation and 401k matching
  • Comprehensive insurance plans (health, dental, vision) and maternity benefits
  • Exclusive RX Pet program offering discounts on medications
  • Associate purchase and discount programs for vehicles, services, parts, and accessories
  • Access to exclusive deals through YouDecide, a platform featuring offers from top providers
  • Participation in our DRV PNK mission to raise funds for cancer research and treatment

AutoNation is committed to fostering a diverse, equitable, and inclusive workplace. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to consider joining our team and contributing to our innovative work in the automotive industry.

We value creativity, collaboration, and a commitment to making a difference in the world.