Customer Service Ambassador
3 weeks ago
Gamble Sands is excited to announce the exceptional career opportunity of Front Desk Agent. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service.
Compensation: $17-$19
**Key Responsibilities of the Front Desk Agent:**
- Accurately post all charges to guest's bills.
- Check all guests in and out of the resort based on established procedures.
- Promote resort activities and special events.
- Provide accurate and complete information about the resort and surrounding area.
- Answer guest questions and provide directions.
- Accountable for all cash, checks, and credit card receipts.
- Accountable for all printed folios and required supporting paperwork.
- Activate emergency procedures in the event of a fire, accident, weather, or medical emergency.
- Assist with faxing, copying, and message taking duties.
- Promptly answer the phone and direct calls to the appropriate location.
- Regular and reliable attendance.
- Perform other duties as required.
**Minimum Qualifications for the Front Desk Agent:**
- A high school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
**Additional Requirements:**
- Knowledge of lodging system applications.
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