Retail Operations Assistant
1 month ago
Job Summary:
The Manager In Training is a key role in our store, responsible for assisting the Store Manager in overall operations and administrative duties. This position requires a strong understanding of our products and services, as well as excellent communication and interpersonal skills.
Key Responsibilities:- Assist the Store Manager in controlling assets and establishing action plans to achieve departmental and store responsibilities.
- Consult with the Store Manager to determine methods and approaches necessary to accomplish store goals and initiatives.
- Uphold policies, procedures, and standards listed in the visual manual.
- Provide knowledge and guidance to employees and customers in all departments.
- Direct staff to ensure each department's responsibilities and standards are completed.
- Keep the Store Manager informed about inventory movement and customer trends.
- Assure quality customer service is maintained.
- Perform general administrative duties as needed.
- Experience working in a retail environment, preferably in footwear and athletic apparel.
- 1-3 years of customer service experience.
- Excellent interpersonal and communication skills.
- Ability to work in a fast-paced environment.
- Ability to assist in managing a team and keep up with overall goals and profits.
Supervisory Responsibilities:
Supervises employees in the absence of the Store Manager. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
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