Retail Operations Assistant

1 month ago


Columbus, Ohio, United States Hibbett Sports Full time
Job Title: Manager In Training

Job Summary:

The Manager In Training is a key role in our store, responsible for assisting the Store Manager in overall operations and administrative duties. This position requires a strong understanding of our products and services, as well as excellent communication and interpersonal skills.

Key Responsibilities:
  • Assist the Store Manager in controlling assets and establishing action plans to achieve departmental and store responsibilities.
  • Consult with the Store Manager to determine methods and approaches necessary to accomplish store goals and initiatives.
  • Uphold policies, procedures, and standards listed in the visual manual.
  • Provide knowledge and guidance to employees and customers in all departments.
  • Direct staff to ensure each department's responsibilities and standards are completed.
  • Keep the Store Manager informed about inventory movement and customer trends.
  • Assure quality customer service is maintained.
  • Perform general administrative duties as needed.
Requirements:
  • Experience working in a retail environment, preferably in footwear and athletic apparel.
  • 1-3 years of customer service experience.
  • Excellent interpersonal and communication skills.
  • Ability to work in a fast-paced environment.
  • Ability to assist in managing a team and keep up with overall goals and profits.

Supervisory Responsibilities:

Supervises employees in the absence of the Store Manager. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.



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