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Healthcare Operations Coordinator
2 months ago
Franciscan Health is seeking a skilled Patient Care Coordinator to join our team. As a key member of our healthcare team, you will be responsible for ensuring the highest level of patient care and satisfaction.
Key Responsibilities- Guide the delegation of responsibilities to the appropriate staff member to meet the needs of the patient population based on the staffing model.
- Account for all aspects of patient care, including quality, safety, documentation, throughput, criteria for level of care and service.
- Assure compliance with professional standards, regulatory, and hospital codes of conduct.
- Collaborate with nursing staff, interdisciplinary staff and teams, leaders and others.
- Maintain and demonstrates current knowledge in the administration of healthcare organizations to advance nursing practice and the provision of quality healthcare services at the unit level.
- Demonstrate a commitment to lifelong learning and ongoing professional development through such activities as continuing education, certification, and participation in professional organizations.
- Support and disseminates research findings and the integration of evidence-based practice guidelines for nursing practice and standards of care at the unit level or area of responsibility.
- Perform patient care when needed to support the sustainable staffing model.
- Perform regular rounding for outcomes on patients and staff.
- Perform timely and effective service recovery to address patient/family complaints and grievances.
- Assume responsibility for patient throughput and timely discharge in conjunction with bedside nurses and Case Management staff.
- Participate in development, implementation, and maintenance of policies, procedures, standards, protocols, clinical guidelines, documentation systems, and programs that support the clinical practice of nursing.
- Bachelor's Degree Required
- 3 years Nursing/Patient Care Required
- 1 year Area of practice or related specialty Preferred
- Registered Nurse (RN) - Required
- Basic Life Support Program (BLS) - American Heart Association within 90 Days Required
- Unit Specific Certifications - Franciscan Alliance Required if required by unit. Preferred
- Advanced Cardiovascular Life Support (ACLS) - American Heart Association Required if required by unit. Preferred
- Pediatric Advanced Life Support (PALS) - Required if required by unit. Preferred
- Neonatal Resuscitation Program (NRP) - Required if required by unit. Preferred
