Credit and Collection Portfolio Manager
4 weeks ago
About the Role:
We are seeking a highly motivated and detail-oriented individual to join our dynamic Finance team as a Credit and Collection Portfolio Specialist. In this critical role, you will be responsible for safeguarding our company's financial health by managing accounts receivable, resolving disputes, and analyzing customer data.
Key Responsibilities:
- Manage a portfolio of accounts receivable, identifying and mitigating risks.
- Build and maintain strong relationships with customers, resolving billing disputes and financial challenges through effective negotiation.
- Analyze customer accounts to assess creditworthiness and identify trends impacting collections.
- Contribute to the development and implementation of strategies to enhance collection processes and reduce bad debt.
- Work closely with cross-functional teams to ensure efficient and timely resolution of outstanding balances.
- Assess claim viability, recommend claim amounts, and resolve denied claims.
- Review and manage uncollectable accounts and establish payment plans.
Requirements:
- Proven experience in commercial credit management, with at least 3 years of experience.
- Technical proficiency in ERP systems and a solid understanding of billing and collection processes.
- Exceptional communication and interpersonal skills, with a strong ability to foster positive relationships with clients.
- Self-discipline and highly motivated, with excellent time management abilities.
- Keen attention to detail and a strong analytical mindset.
- Skilled in using various computer applications, including word processing and spreadsheets.
- Proven understanding of creditor rights and bankruptcy law.
- High school diploma required, with a preferred associate or bachelor's degree in a related field.
Preferred Qualifications:
- Experience in credit administration, particularly within the construction or transportation industry.
- High-volume B2B collections experience.
- Professional designations, such as NACM certification.
- Bilingual in Spanish/English is a plus.
Benefits:
- Robust benefit package, including medical, dental, and vision coverage.
- Paid Time Off, including vacation, sick, holidays, and floating holidays.
- 401(k) plan with employer match.
- Company-funded lifestyle account for physical and mental well-being.
- Tuition Reimbursement Program.
- Voluntary benefits, including legal and pet discounts.
- Employee Assistance Program.
- Company-sponsored Culture Team for employee development.
- Community Give-Back initiatives.
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