Nighttime Hotel Operations Specialist

2 weeks ago


Middletown, United States High Steel Structures Full time

Nighttime Hotel Operations Specialist

Overview

The Nighttime Hotel Operations Specialist plays a crucial role in ensuring the smooth operation of hotel activities during the night shift. This position is essential for maintaining a welcoming environment for guests and ensuring their safety and satisfaction.

Key Responsibilities

  • Reconcile financial transactions related to revenue and expenses.
  • Uphold the safety and security protocols for both guests and staff.
  • Demonstrate the ability to work autonomously while maintaining organization.

Guest Assistance Duties

  • Facilitate guest check-ins and check-outs efficiently.
  • Manage cash handling and financial transactions with precision.
  • Generate and review night audit reports for accuracy.
  • Adhere to hotel safety and security measures.
  • Inform guests about available hotel amenities and services.

Required Qualifications

  • Completion of high school education or equivalent certification.
  • Prior experience in customer service is advantageous.
  • Proficient in handling monetary transactions accurately.
  • Possess basic mathematical and communication skills.

Employee Benefits

  • Comprehensive medical, dental, and vision insurance.
  • Paid vacation time for full-time team members.
  • Participation in a 401(k) retirement savings plan.
  • Incentive programs for housekeeping and front desk personnel.


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