Retail Food Service Director

3 days ago


Boca Raton, Florida, United States Compass Group USA Full time
Job Summary

Chartwells Higher Education is seeking a self-motivated individual for the role of Retail Food Service Dining Director at Florida Atlantic University in Boca Raton, FL. In this role, you will advise the day-to-day operations and financial success of the retail food service dining on the campus. This includes adhering to contract guidelines, the Health Department's regulations, company standards, and brand standards, as well as meeting the expectations of food quality, freshness, and presentation.

Key Responsibilities:
  • Supervise the hiring, training, and development of staff to uphold excellence in service and food quality.
  • Maintain client and customer happiness by ensuring food quality and customer service standards are met consistently.
  • Prepare and complete all vital daily, weekly, and financial reports, including those related to food and labor costs.
  • Ensure compliance with all quality and food safety standards to guarantee the health and safety of our customers.
  • Foster strong client relationships to align our programs with their objectives, driving happiness and retention.
  • Perform other duties as assigned to support the efficient functioning of dining service operations.
Preferred Qualifications:
  • Associate degree preferred.
  • Five or more years of operational food service management experience combined with retail brand experience.
  • Knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, marketing, and presentation.
  • Strong leadership abilities with validated experience in supervising and developing staff.
  • Excellent organizational skills and ability to prioritize optimally.
  • Outstanding customer service skills with a dedication to maintaining high standards of quality.
  • Proficiency in preparing and analyzing financial reports.
  • Flexibility to work evenings, weekends, and holidays as needed.
  • Must be experienced with computers.
  • ServSafe Certified.

Embark on a dynamic career journey with us, where innovation and creativity thrive, and your contributions make a tangible impact on campus life. We are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws.

Applications are accepted on an ongoing basis. Chartwells Higher Ed maintains a drug-free workplace. Associates at Chartwells Higher Ed are offered many fantastic benefits, including medical, dental, vision, life insurance, disability insurance, retirement plan, paid time off, holiday time off, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, commuter benefits, employee assistance program, and flexible spending accounts.



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