Customer Service Professional

7 days ago


Goshen, Indiana, United States Kimberly Warner-Squiers - State Farm Agent Full time
About Us: Kimberly Warner-Squiers - State Farm Agent is a thriving insurance agency dedicated to providing top-notch customer service and expert guidance to our clients. Our team is passionate about building long-lasting relationships and creating a supportive environment where everyone can grow and thrive.

We are committed to delivering exceptional results and continuously improving our services to meet the evolving needs of our community. If you are a motivated and customer-focused individual who shares our values, we would love to hear from you

Job Summary: We are seeking a skilled Customer Service Representative to join our team. The ideal candidate will have a proven track record of delivering exceptional customer experiences, excellent communication skills, and a passion for helping others. This is a fantastic opportunity to enhance your career while working in a dynamic and supportive environment.

Key Responsibilities:
  • Resolve customer inquiries and concerns in a timely and professional manner.
  • Collaborate with our team members to ensure seamless communication and efficient issue resolution.
  • Develop and maintain strong relationships with customers to understand their needs and preferences.
  • Provide personalized recommendations and solutions to meet customer needs.

Requirements:
  • 1-2 years of experience in customer-facing roles.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • High school diploma or equivalent required; degree in related field preferred.

What We Offer:
  • Competitive hourly pay plus commission/bonus structure.
  • Opportunities for advancement within our office.
  • Paid time off (vacation and personal/sick days).
  • Health benefits package.
  • Fulfilling career-building experience.


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