Sales Associate III

2 weeks ago


Lakewood, United States Tapestry Full time
Job Summary

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Coach. As a Sales Associate, you will be responsible for providing exceptional customer service, driving sales, and maintaining a high level of product knowledge.

Key Responsibilities
  • Provide outstanding customer service, ensuring a positive and personalized experience for all customers
  • Drive sales through effective clienteling, product knowledge, and sales strategies
  • Maintain a high level of product knowledge, including features, benefits, and current offerings
  • Stay up-to-date on fashion trends and competition in the marketplace
  • Work collaboratively with the management team to achieve sales goals and store objectives
  • Perform daily operational tasks, including maintaining the sales floor, cash wrap, and visual merchandising to Coach standards
Requirements
  • 1-3 years of previous sales experience, preferably in a luxury retail service environment
  • High school diploma or equivalent; college degree preferred
  • Knowledge of cash register systems, basic computer skills, and ability to use iPad/laptop, Mobile POS, and Internet
  • Ability to communicate effectively with customers and team members
  • Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required
  • Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers
Competencies
  • Drive for Results: Can be counted on to exceed goals successfully
  • Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers
  • Creativity: Comes up with a lot of new and unique ideas
  • Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization
  • Learning on the Fly: Learns quickly when facing new problems
What We Offer

Coach is an equal opportunity and affirmative action employer, and we pride ourselves on hiring and developing the best people. We offer a competitive salary, benefits, and opportunities for growth and development.


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