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Beverage Specialist

2 months ago

San Francisco, California, United States Crenn Dining Group Full time
About Crenn Dining Group

At Crenn, we are driven by our principles of humanity, sustainability, artistry, and equity. We craft culinary experiences that challenge the norm with a planet-first approach. Committed to keeping these values at the forefront of our operations, we prioritize inclusion at every stage, from the suppliers we collaborate with to the team we assemble. We are an Equal Opportunity Employer and welcome all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

PRIMARY ROLE

Deliver exceptional service to patrons seated at the bar while preparing beverage orders for the service team. The bartender must exhibit creativity and expertise in cocktail preparation, as well as educate guests about our offerings and restaurant concept. The bartender is a hospitality expert, dedicated to continually enhancing the guest experience.

Required Qualities:
  • 2-5 years of bartending experience.
  • Excellent verbal and written communication skills.
  • Charming and articulate demeanor.
  • Customer-oriented with outstanding tableside service.
  • Strong sense of luxury hospitality.
  • Exceptional time management abilities.
  • Leadership with a focus on positive culture, utilizing proven systems and SOP implementation.
  • Core values of honesty, strong work ethic, and high moral integrity.
Key Responsibilities:

The Bartender assists the Bar Director in various capacities, including but not limited to:
  • Collaborating with the Bar Director on liquor selections for the establishment.
  • Providing beverage service during evening hours, assisting guests with selections and offering personalized recommendations.
  • Supporting the Bar Director in creating educational resources for FOH staff to enhance their skills and knowledge.
  • Staying informed about emerging trends in the restaurant industry through workshops and professional publications.
  • Delivering world-class service in accordance with company standards each night.
  • Conducting pre-service inventory, including the procurement and organization of liquors and products.
  • Managing monthly inventory, handling invoices, and maintaining bar organization.
Service Excellence
  • Ensure guest satisfaction remains at the highest level.
  • Remember names and faces of regular patrons, greeting them personally.
  • Adhere to service protocols and effectively communicate the restaurant's concept and philosophy to all guests.
  • Assist management with restaurant opening and closing procedures.
  • Guide guests in beverage selections and provide tailored recommendations.
  • Anticipate and respond to guests' needs promptly and respectfully.
  • Support all FOH staff in various service aspects.
  • Maintain positive relationships with all suppliers.
  • Possess extensive knowledge of cocktails and appropriate pairings for each course.
  • Understand the menu and its nuances to assist guests with dietary restrictions.
  • Ability to lift up to 50 lbs.
Culture and Values
  • Embody the Crenn Mission Statement and reflect the Crenn Values.
  • Represent Atelier Crenn and Bar Crenn professionally through personal appearance, communication, and respect for others.
  • Take responsibility for maintaining a clean, organized work environment, using materials efficiently to minimize waste and enhance safety.
  • Demonstrate ownership of job responsibilities through focus, determination, and attention to detail, aiming to elevate the guest experience in every interaction.
  • Act with integrity, honesty, and knowledge, pursuing personal fulfillment over public recognition.
  • Maintain a positive attitude by collaborating with colleagues to identify constructive solutions to challenges.
  • Strive to enhance personal performance and uphold quality standards.
  • Welcome feedback and new ideas as opportunities for growth and service improvement.
  • Exhibit an ownership mentality, aligning with the goals of the owner/operators.
  • Foster teamwork: work effectively in a team environment and motivate colleagues to sustain exceptional performance levels.
Essential Functions
  • Prepare and serve beverages to guests according to established recipes and standards.
  • Stock and restock bar areas with alcohol, glassware, ice, and supplies as needed.
  • Be available to work various hours, days, and shifts, including weekends.
  • Effectively service a full bar top, cocktail station, and dining room orders.
  • Safely transport food or beverages to tables efficiently.
  • Ability to frequently tolerate exposure to liquids, including water, cleaning solutions, alcohol, and various juices.
  • Safely operate all necessary tools and equipment, including knives and blenders.
  • Communicate effectively to perform and follow job requirements in both written and spoken directions.
  • Multitask calmly and effectively in a busy, high-pressure environment.
  • Work in confined, crowded spaces with variable noise and temperature levels.
  • Ability to lift and move weights as required throughout the shift.
  • Ability to stand and walk for an entire shift while navigating safely through all areas of the restaurant.
Salary Range: $25-27/hour, full-time hourly position