Service Delivery Leader

2 weeks ago


Denver, Colorado, United States RubinBrown Full time
Job Title: Service Delivery Leader

RubinBrown is seeking a seasoned Service Delivery Leader to join our team. As a key member of our consulting services group, you will be responsible for leading process redesign, technology implementation, and organizational change projects. Your expertise will help our clients achieve their business objectives and drive growth.

Key Responsibilities:
  • Lead complex implementation programs with multiple work streams, including business process, technology, and change management tracks.
  • Develop and recommend changes to current business practices, critically analyze alternatives to current-state issues, and develop process and procedure documentation.
  • Implement operations and technology solutions by owning and managing elements of the implementation, conducting design and implementation reviews, researching and resolving issues, and escalating issues to appropriate authority.
  • Establish and maintain executive relationships aligned with process improvement, technology, or change management implementation efforts.
Requirements:
  • Bachelor's degree in Business, Finance, Operations, Management Consulting, or a related field.
  • At least eight years of experience in consulting, process improvement, and project delivery.
  • At least five years of experience in B2B professional service sales or business development.
  • Experience with CRM software, pipeline management, and reporting.
  • Successful track record in B2B professional service sales and negotiation.
  • Excellent verbal and written communication skills.
  • Ability to work independently and as part of a team.
Preferred Qualifications:
  • Master's degree in a related field.
  • Experience in the healthcare industry.
  • Advanced MS Office skills, including Word, Excel, PowerPoint, and Visio.
What We Offer:

RubinBrown is an equal opportunity/affirmative action employer. We offer a competitive salary, benefits package, and opportunities for growth and development. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply.



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