Community Liaison Officer
3 weeks ago
We are seeking a Residential Concierge to join our team at Rapid Response Monitoring in Syracuse, NY. As a key member of our team, you will provide exceptional customer service, handle administrative tasks, and ensure seamless daily operations in our upscale residential building.
Key Responsibilities:
- Greet residents and guests with a warm smile and professional demeanor.
- Handle packages: Receive, log, and retrieve packages for residents.
- Address resident complaints and report them to the appropriate department.
- Provide information on local attractions, dining, and entertainment, as well as coordinate personal shopping and grocery delivery upon request.
- Liaise with housekeeping, cleaning, and groundskeeping staff to maintain safety and cleanliness standards.
- Develop a network of local contacts and service providers to serve residents.
- Notify Security of any issues that cannot be resolved immediately.
Benefits:
- $18.00 - $22.00 per hour (based on experience).
- Full-time position with various hours on 1st, 2nd, and 3rd shift.
- Opportunity to work in a dynamic and professional environment.
- Chance to make an impact on communities across the country every day.
About Us:
- Rapid Response Monitoring is a critical response center focused on saving lives and protecting homes and businesses.
- We are committed to providing exceptional service and support to our customers and employees.
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