To Go Specialist

5 days ago


Atlanta, Georgia, United States JACKMONT HOSPITALITY INC Full time
Job Overview

At JACKMONT HOSPITALITY INC, we are seeking a highly skilled To Go Specialist to join our team. As a To Go Specialist, you will play a critical role in ensuring that our guests receive exceptional service and quality food.

Key Responsibilities
  • Taking Orders and Providing Excellent Service

You will be responsible for taking orders over the phone and in person, ensuring that our guests receive their orders accurately and in a timely manner.

Preparing and Organizing Orders

You will be responsible for preparing orders and organizing them into bags, ensuring that all items are included and accounted for.

Ensuring Guest Satisfaction

You will be responsible for greeting guests and drivers within 30 seconds, cashing out guests, and ensuring their satisfaction with their orders.

Accurate Cash Handling

You will be responsible for accurate cash handling, including cashing out guests within 2 minutes of arrival.

Packing and Confirming Orders

You will be responsible for packing TOGO and delivery orders and confirming orders with guests/drivers.

Providing Excellent Customer Service

You will be responsible for thanking guests for choosing JACKMONT HOSPITALITY INC and inviting them back again.

Qualification Requirements
  • Excellent Communication Skills

You will possess excellent verbal communication skills, including the ability to communicate effectively with guests and team members.

High Energy Level

You will possess a high energy level, including the ability to work in a fast-paced environment and maintain a positive attitude.

Customer Service Skills

You will possess excellent customer service skills, including the ability to resolve conflicts and provide exceptional service to guests.

Teamwork and Professionalism

You will possess excellent teamwork and professionalism skills, including the ability to work collaboratively with team members and maintain a professional demeanor at all times.


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