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Concierge/Receptionist
1 month ago
We are seeking a highly skilled and compassionate Concierge/Receptionist to join our team at McLoughlin Place Senior Living. As the first point of contact for our residents, families, and visitors, this role requires excellent customer service skills, a friendly demeanor, and a passion for working with seniors.
Key Responsibilities- Provide exceptional customer service to residents, families, and visitors, ensuring a positive experience.
- Manage the lobby area, ensuring it is clean, neat, and welcoming.
- Assist residents with various tasks, such as mailing letters and packages, and provide support with daily needs.
- Respond to inquiries and facilitate tours of the community as needed.
- Promote activities and events to residents, encouraging participation and engagement.
- Follow company policies and procedures, and communicate effectively with residents, families, and staff.
- High school diploma or equivalent required.
- Ability to communicate effectively with seniors, families, and staff.
- Strong organizational and follow-up skills, with the ability to manage multiple priorities.
- Knowledge of word processing, spreadsheets, and email functions.
- First Aid certification and ability to pass a drug screen and state-required fingerprinting and criminal background process.
As a valued member of our team, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.
