Customer Experience Lead

1 day ago


Pittsburg, Kansas, United States Braums Ice Cream and Dairy Stores Full time

About This Role

We are seeking an experienced and motivated Assistant Restaurant Manager to join our Braum's team. As a key member of our management staff, you will be responsible for overseeing the daily operations of our food service function, grocery market, and fountain sales.

Responsibilities

Your primary responsibilities will include:

  • Managing daily store operations, including inventory management, supply chain logistics, and kitchen equipment maintenance;
  • Coaching and developing store crew members to achieve sales targets and provide exceptional customer service;
  • Analyzing sales data and making informed decisions to drive business growth and profitability;
  • Maintaining a clean and safe working environment, adhering to company standards and regulations.

Requirements and Qualifications

To be successful in this role, you will need to possess:

  • A high school diploma or equivalent;
  • At least 2 years of retail management experience, preferably in the food service industry;
  • Excellent communication and leadership skills, with the ability to motivate and develop a high-performing team;
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions;
  • Flexibility to work a rotating schedule, including evenings, weekends, and holidays.

Benefits

In addition to our competitive compensation package, we offer a range of benefits to support your overall well-being, including medical insurance, dental insurance, vision insurance, 401(k) retirement planning with company match, short-term disability insurance, paid vacations, and product discounts.



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