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Customer Relationship and Order Management Specialist

2 months ago


SaintPriestPalus, Nouvelle-Aquitaine, United States CHT USA Inc. Full time
Job Summary

We are seeking a highly skilled Customer Relationship and Order Management Specialist to join our team at CHT USA Inc. as a Customer Service and Order Fulfillment Professional.

Key Responsibilities
  • Act as a liaison between customers and internal teams, ensuring seamless communication and timely resolution of customer inquiries and requests.
  • Coordinate with internal departments to facilitate product delivery and ensure customer satisfaction.
  • Process orders, forms, and applications in a timely and efficient manner.
  • Set up new customer accounts and maintain accurate database records.
  • Develop and maintain strong relationships with customers, providing exceptional customer service and support.
Requirements
  • Bachelor's degree in Business Administration or related field.
  • Minimum 1-3 years of experience in customer service and order management.
  • Proficiency in Microsoft Office Suite and ERP systems.
  • Excellent communication, problem-solving, and organizational skills.
Preferred Qualifications
  • Experience working in a fast-paced, dynamic environment.
  • Knowledge of industry-specific software and systems.
  • Ability to work independently and as part of a team.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.