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Customer Relationship and Order Management Specialist
2 months ago
We are seeking a highly skilled Customer Relationship and Order Management Specialist to join our team at CHT USA Inc. as a Customer Service and Order Fulfillment Professional.
Key Responsibilities- Act as a liaison between customers and internal teams, ensuring seamless communication and timely resolution of customer inquiries and requests.
- Coordinate with internal departments to facilitate product delivery and ensure customer satisfaction.
- Process orders, forms, and applications in a timely and efficient manner.
- Set up new customer accounts and maintain accurate database records.
- Develop and maintain strong relationships with customers, providing exceptional customer service and support.
- Bachelor's degree in Business Administration or related field.
- Minimum 1-3 years of experience in customer service and order management.
- Proficiency in Microsoft Office Suite and ERP systems.
- Excellent communication, problem-solving, and organizational skills.
- Experience working in a fast-paced, dynamic environment.
- Knowledge of industry-specific software and systems.
- Ability to work independently and as part of a team.
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.