IT Specialist
4 weeks ago
Condair Operations LLC is seeking a skilled IT Specialist to join our team. The successful candidate will be responsible for providing technical support and training to end-users, addressing issues related to the Microsoft 365 suite and standard applications defined by Condair.
Key Responsibilities:
- Provide primary and secondary level IT support for Condair locations in North America in a face-to-face capacity, over the phone or via remote desktop software
- Install and maintain Windows clients, primarily via MS Intune
- Manage user accounts, licenses, and access controls across the M365 platform and IT landscape
- Monitor hardware, software, network availability, and user support requests using Condair's predefined toolsets
- Advise and support users in corporate projects that have IT-related components, ensuring best practices are followed and projects are in line with Condair global standards
- Participate in global IT projects, team meetings, including migrations, software rollouts, hardware replenishments, etc.
- Stay current with technology trends and advancements to recommend upgrades and new systems that will improve organizational efficiency
Requirements:
- Ability to analyze, troubleshoot, and evaluate technology issues
- Excellent communication and interpersonal skills
- Strong problem-solving and analytical skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
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