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Food & Beverage Operations Leader

2 months ago

Mount Vernon, New York, United States Drury Hotels Full time

Position Overview:

As a key player in the hospitality sector, the Assistant General Manager – Food & Beverage at Drury Hotels is responsible for enhancing guest satisfaction through exceptional service in our lobby bar. This role is pivotal in ensuring a consistent and enjoyable experience for all patrons, operating daily from 5 pm to midnight.

Company Background:

Drury Hotels is a family-owned enterprise that has been dedicated to providing outstanding service since its inception in 1973. With a workforce of over 5,800 and a growing portfolio of hotels across multiple states, we pride ourselves on treating both guests and team members like family.

What We Offer:

  • Incentives: Eligible for semi-annual bonuses based on performance metrics.
  • Career Advancement: Opportunities for mentorship, cross-training, and internal promotions.
  • Health Benefits: Comprehensive medical, dental, and vision plans, along with life and disability insurance.
  • Retirement Plans: Company-matched 401(k) contributions.
  • Work-Life Balance: Flexible scheduling, paid time off, and discounts on hotel stays.

Key Responsibilities:

In this leadership role, you will:

  • Guide and mentor team members across various hotel functions.
  • Foster a culture of exceptional guest service by setting high standards and hiring individuals with the right mindset.
  • Utilize strong problem-solving skills to navigate challenging situations effectively.
  • Exhibit proactive leadership by addressing issues before they escalate.
  • Commit to ongoing improvement and excellence in service delivery.

Your leadership will be instrumental in providing outstanding service at the lobby bar, training and developing team members to excel in their roles.

Expectations:

  • A positive and proactive attitude is essential.
  • A degree in hospitality, business, or a related field is preferred.
  • At least one year of supervisory experience, ideally within the hospitality industry, focusing on food and beverage operations.

Join Us in Creating Memorable Experiences.