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Associate Sales Engineer

2 months ago

San Francisco, California, United States Retool Full time
About Retool

At Retool, we're revolutionizing the way companies build internal software. Our platform empowers developers to create operational tools at an unprecedented pace, freeing up engineering resources for customer-facing products. We're on a mission to make software development a force multiplier for developers and technical builders.

Job Summary

We're seeking a highly skilled Associate Sales Engineer to drive the technical top-of-funnel stage of our sales process. As a key member of our sales team, you'll be the first point of contact for prospective customers, responsible for articulating Retool's technical and product value proposition. Your primary goal will be to generate a qualified pipeline from inbound trial sign-ups, leading high-level discovery calls, and collaborating with cross-functional teams to deliver a best-in-class experience.

Key Responsibilities
  • Develop and execute creative messaging strategies to engage new users and drive sales pipeline growth.
  • Schedule meetings with prospects and become a subject matter expert in Retool, answering technical questions about the platform.
  • Lead Zoom conversations with new users to understand their Retool use cases and maintain a clean and organized book of accounts using Salesforce.
  • Relay product and user feedback to internal teams across Retool and achieve daily, weekly, and quarterly metrics.
Requirements
  • Effective communication skills, both in writing and speech.
  • Technical aptitude and a hunger to learn new technologies.
  • Ability to test, track, and iterate on processes in a fast-growing environment.
  • Self-directed and able to maintain a schedule and workload.
  • Coachable and open to giving and taking constructive feedback.